My day starts off by doing our bank deposit for the building. I also count all money bags and distribute to each person on the front end who takes copays and account payments. Throughout my day I deal with several patients with insurance questions and issues, billing questions, payment posting, billing inquiries. I also set up payment arrangements for patients. Other job duties include filling out disability forms, FMLA forms, attending physician statments, additional information requests from insurance companies and various other duties.
I enjoy my job and love the interaction with the public. It is sometimes difficult when patients are unable to pay their medical bills so I try to find every way possible to work it out for them. It's always nice to see them leave with a smile on their face.
The work atmosphere here is very enjoyable and easy to work with co-workers and my direct supervisor.
I am looking to relocate to the Nashville area as I am wanting to be closer to family. I just feel that at this time in my life I am ready for a change.