Carlson Rezidor Hotel Group Employee Reviews

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Busy and productive.
Sr. Dir Global Reservations and Customers Care (Current Employee) –  Omaha, NENovember 16, 2017
I enjoy my time here and like the people I work with . It has provided global experience which is important to me and I welcome the challenges of international business.
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Workplace Culture
Sales and Development Supervisor (Current Employee) –  Omaha, NENovember 5, 2017
Carlson is a great place to work. They offer great advancement opportunities and good benefits. The management group are very approachable with a open door policy. We provide discount to our employees for hotel stays.
Pros
the employees, benefits and opportunities
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Good enviroment
Sales and Development Supervisor (Former Employee) –  Omaha, NENovember 3, 2017
Family enviroment. Great management. Good support. Offer a good deal of flexability with schedules. Good benefits. A good deal of teamwork and group involvement in process development and improvement.
Pros
Enjoyable to work for
Cons
Restructuring and eliminating jobs in the Omaha area
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The workplace culture
Director - Financial Planning & Analysis (Current Employee) –  Minneapolis, MNNovember 3, 2017
The organization is going through a global restructuring which has not been handled very well for those impacted. From a family-run company and not owned by a company in China, times have changed significantly.
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Good company lots of office politics
RFP sales specialist (Former Employee) –  Omaha, NEAugust 23, 2017
My biggest issue here was office politics, I had to work with a very difficult person day in and day out and their actions were never disciplined, I was talked down to daily and not allowed to offer my input which is legitimately part of the job I did there.
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Professional and Productive
Inbound Sales Representative (Former Employee) –  Omaha, NEJune 14, 2017
Daily calls for reservations for the hotels we had world wide.
Learned a lot of skills for other countries over the phone.
The work place was always full of people typing for reservations or for customer service and call complaints.
Pros
great benefits
Cons
Expensive company kitchen
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Challenging, Productive and Supportive Work Environment
Commercial Services Center Specialist (Former Employee) –  Omaha, NEMay 29, 2017
Carlson Rezidor has it all! I worked for their company for over 13 years. The employees were fun and energetic, it has a healthy work environment and the benefits didn't just include healthcare and retirement plans. Working for Carlson offered a wealth of opportunity in business and in the community. Carlson made it enjoyable to go to work everyday and had you leaving with the feeling that your ideas and contributions made a difference.
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Easy place to work, with a lot of schedule flexibility
Reservations Agent (Current Employee) –  Omaha, NEApril 26, 2017
Pay isn't great but the flexibility is wonderful. Nice place to work with overall good benefits. Great management and nice supervisors.
You have great opportunities to gain hotel points for free stays.
Pros
Benefits
Cons
Low pay
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there is always an opportunity for overtime
Customer Service Representative (Current Employee) –  Omaha, NEFebruary 17, 2017
This work place was more of a slower pace than the other jobs i have worked. We took phone calls from customers looking to book hotel rooms. with the help of management it made the job easier and more comfortable. i enjoyed interacting with customers.
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Fun and Fast Paced enviornment
Customer Service Representative (Current Employee) –  Omaha, NEAugust 31, 2015
supportive staff life long relationships were made during my employment with this company thanks for the opportunity
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It's ok.
Sales Representative (Former Employee) –  Omaha, NEFebruary 9, 2015
I did kind of liked this job, but there is absolutely no room for advancement when you're in sales. When a better job comes open, the interview process for someone within the company is a waste of time. They pretty much only hire from outside. The pay for sales is not good (under $10/h), and the healthcare is expensive. Vision and Dental are pretty good, though. Co-workers are nice, but keep to themselves mostly. It's a good job if you're a student, but not for someone looking for a career.
Pros
Free gym and shower room, nice team leads
Cons
Pay, no room for advancement, benefits aren't very good.
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DO NOT work at Rad Blu Philadelphia
Former Manager (Former Employee) –  Radisson Blu PhiladelphiaOctober 19, 2014
This place has the worst reputation which is well deserved. Employees treated poorly and as if problems with property are owned by them and not the result of absentee Executive Team. Worst HR department for activities there is no unity and attempts are fake, forced and uncomfortable. Food in cafeteria is disgusting. Overworked and under appreciated mo matter what position. Carlson team are schmucks who lack professionalism and reward other no talent schmucks that will laugh at their inappropriate jokes and feed their egos. You will be thrown in with little to no guidance and then counseled and threatened with write ups if things are not done properly. By far the most poorly managed hotel. New owners more concerned about paying for renovations then paying their skeleton crew staff who do the work of two positions in a normal hotel for less pay. Hotel has bed bugs and vermin issues, frayed towels, holes and stained sheets. Housekeepers treated like slaves.
Pros
Benefit plan
Cons
Poorly managed. Owners do not care.
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Very educational about the different regions.
Reservation Sales Agent (Former Employee) –  Omaha, NEOctober 9, 2014
enjoyed the different visit with other countries& the 1 on 1 contact with the travel agents &hotel's.
Pros
nice showcases
Cons
healthcare, scheduling
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Fast paced and challenging
Director of Sales and Marketing (Current Employee) –  Cincinnati, OHNovember 20, 2013
Managing day to day operations, short and long term planning of the sales team, group and catering; Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Assist the General Manager in preparation of the sales plans, programs and annual budget.
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Company doesn't treat employees as people, just "workers" and numbers.
Manager (Current Employee) –  SeattleOctober 16, 2013
Corporate culture is unsupportive and dismissive of the field. Takes years to address recurring problems with employees and violations of policies. Low-wage workers treated as if they are nothing by upper management. They have a vice president who travels around and he makes sexually suggestive comments to hourly staff, racially charged jokes to management staff, and has been with the company for many years. He is the example of the company. The good managers are pushed out and away because they are overworked and under appreciated. Not a good place to work at all!
Cons
The company itself if horrible. Bad culture and no one to listen or solve anything.
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Lacking in Fundamentals
Employee (Former Employee) –  Chicago, ILJune 22, 2013
The major flaw of the Radisson Blu Aqua Chicago is that is does not hold employees accountable for their work performance (Good or Bad). Below standard thrives here. The property is owned by a Shiek from Qatar so management does there own thing until a new policy is spontaneously implemented. The HR office is a place for getting yourself in trouble if you speak up about concerns. Other most problematic scenario is the cafeteria food. Its made of left overs from the banquet functions. Employees refuse to eat. While many of the departments are evolving to be efficient others are still not caught up due to the HR office not being run adequately. The Radisson Blu is a non union property.
Pros
Good clentele. Great neighborhood. Follow the rules and management will leave you alone.
Cons
Startup with many grey areas, No advancement, No Union
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Overall rating

3.9
Based on 31 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
3.5
Job Security/Advancement
3.2
Management
3.7
Culture
3.4

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