Pros: nice building with a good cafe and small shop.
Cons: management, pay, atmosphere
Once the original founder's daughter left the company everything went into a state of flux. Management came in from Europe and tried to change what was a moderately successful business model. They tried to make their hotels something they weren't. And instead of investing in promotions, advertising and social media for their hotels they threw away money on internal branding, trying to convince hotel owners that the story about the original family was going to somehow matter to franchisees. They hired a very expensive advertising agency from New York to create useless marketing collateral that did nothing to help bring business into the hotels. In the meantime, the hotel owners had no real promotions, offerings or advertising and were left hanging with nothing of value coming out of the PR, marketing and IT departments.
There were regular sessions and conferences held on how to do business better, experts were hired and yet nothing ever changed. The company spent lots of money sending senior management to firms that were supposed to help them become better managers with little success. Top management turned over regularly.
The company also encouraged a sense of desperation amongst the employees. Everyone was afraid of losing their jobs, with massive layoffs happening constantly. Those that were still employed were treated so poorly that there was absolutely no morale whatsoever. No one was empowered to make decisions, and there was no competent leadership. In the course of almost eight years there I can't even count how many bosses I had. It was ridiculous. No one was valued, and the pay was well below what others in the industry were making.
This company is a sinking ship, if it hasn't already sunk. I wouldn't give this company one star but I have to.