Pros: clean office, all departments obtainable for any reason, management responsive to any requests.
Cons: small office making advancement opportunities limited.
*Worked your selected shift clocking in and out.
*Learned something new each day as each call presented a new experience or computer entry to complete transaction.
*Management always there very responsive and supportive.
*Co-workers always there to help and share their knowledge.
*Communication at times made the job hard as callers at times spoke in – more... broken english making it, at times, difficult to decipher their entire needs.
*You were always trusted to do your job you were hired for and supported at all times with limited monitoring. – less