Travel Counselor (Former Employee) – St. Louis, MO – April 19, 2017
I worked at Carlson Wagonlit Travel for one year, left due to moving to another state. I found working there very rewarding and would again if the opportunity arose. They also have a work from home program available. You do need to have worked onsite before being able to apply to the home program.
Travel agent (Current Employee) – California – April 12, 2017
Not a very good company to work for management is horrible you're basically just a number , they treat a customer in my case the military like dirt they don't want you want to call longer than four minutes and you literally get call after call after call with no break , and if you make a mistake they let you know it and they're not very nice about it bad company if you can run get away don't come here !
CWT offer many opportunities for advancement and growth in my 20 year career with the company. I most enjoyed the team of coworkers. The management was easy to work with. A typical day brought challenges and opportunities. The culture of the the company was one of a work - family balance.
Senior Corporate Travel Consultant (Former Employee) – Marathon Electric- Fiskars- Main Office – February 10, 2017
Enjoyed working fast paced Corporate Travel. A lot of last minute requests but never a boring moment. Position included Main Receptionist which was busy full time. Did reservations from reception desk.
Senior Travel Counselor - Corporate Travel (Current Employee) – St. Louis, MO – January 24, 2017
Carlson Wagonlit Travel has been a good company to work for. I do enjoy a challenge at work and love to learn as much as possible to improve my job skills. I also enjoy working from home.
The hardest part of the job are my hours. I work 9:30a.m. - 6:30p.m. Monday through Friday. I have requested an earlier shift, but have never had the opportunity to work earlier. I would love to spend time with my family in the evenings.
Our team consists of 32 corporate accounts. There certainly is never a dull moment. The unfortunate part of handling 32 accounts is that we did not have training for 25 of those accounts. Our team is very understaffed. But each agent works very hard and handles the call volume. Providing exceptional customer service.
I have a very good salary with CWT. Also, with 10 years total, I do have good vacation time.
We are not trained to handle most of the accounts.
Administrative Support/Customer Service (Former Employee) – Rolling Meadows, IL – December 13, 2016
At Carlson Wagonlit Travel, I worked in the visa and passport department. I fulfilled all the international travel visa and passport requirements for our clients. I learned how to book travel and management in my department was amazing. Our team was awesome. The hardest part was, being let go of the position after 9/11. I loved everything about my job!
Customer Service (Former Employee) – Plymouth, MN – August 17, 2016
A typical day was answering inbound phone calls from customers, I learned to be very organized to follow up with clients,empathy, time management. I work with some very talented individuals that were very helpful.