Carlson Wagonlit Travel Employer Reviews

Supportive managment - flexible work schedule,
challenging, satisfying work

I would not work for them again. The office I worked was not a good place. Management was very poor, unprofessional office. I am sure Carlson Wagonlit Travel overall is not like the way this office was managed, otherwise they would not be in business.
I take my job seriously and there to do my job. They are not.
Would be discussed at interview.

There is no working on your own here. You are under constant scrutiny, always under a microscope and the team leads/supervisors point out all your faults and don't seem to acknowledge your attributes. Their reasoning is that you always need to be working on bettering yourself. They don't praise any of the good things. The agents are doing the jobs of – more... 2-3 agents in a 7 hour day with no overtime allowed and no time to get their daily chores done. This is an on going thing. When you ask for help the leads say "other agents can do it, why can't you?" Most leads go out of their way not to help the agents doing the work. Good luck working here. The perks are gone and the raises are not there. They've cut back so far, it's turned into "slave labor". When an agent goes above and beyond it's usually the lead that takes the praise. This place plays favorites too. So you can try to get ahead but it comes down to who is the favorite as to who gets the promotion...no matter how long you've been there or how much you bring to the table. When they schedule you for training, they'll pull you out of it half the time because of how busy it gets..hence under staffing and over worked agents. Your lucky if you ever get to finish any training at all. Took me two years to get two trainings finished. They have so many systems set up you have to go back and forth between them to get one job done, and they don't understand why we can't work faster. We must research things which takes time...that we don't have when we're going back and forth in so many systems trying to find what we're looking for. Just remember under staffed, over worked agents and very under paid. – less

I started as a receptionist to answer and transfer calls to travel agents and was promoted to the Ticket Auditor where I responsible for every airline ticket issued, matched itinerary and held accountable for the tickets that were in the safe prior to being printed.

I was a corporate travel agent for a large local company doing all of their travel plans

extremely busy, strong reliable company...fun, great co workers...very challenging at times...but great!

Coupons and comps all day long. other managers live in office. learned the correct standards that ALL deviate. My SrDO and his VP both came recently from bankrupt nonfoodservice corporations to lead a food service operation. I should have done more research!

Was a good place to work when it was Atlas Travel. The bigger the company got, it became more politics than a pleasant working atmosphere.

This was a great company to work for because booking travel reservations are easy. The supervisors are very helpful.

Started in sales and moved into manager. I enjoy frontline contact with the public and in this office we were busy busy busy! Loved it.
I managed staff of four. We were located in a Mall, so our office was open mall hours. Along with selling travel, I planned the work and trainning schedules of my staff. My main focus was company goals and I enjoyed – more... reaching goal with the help of my team. I found the job fun and rewarding in many ways. Benefits were great. – less

I learned a substantial amount in working with our franchisees and the involvement required to make their projects come to life. I also got to experience more interior design than I ever have before and I received additional construction hands on treatment. My co-workers are wonderful, I am still very good friends with most of them outside of work as – more... well. Some of the management was great, in fact I am still very much good friends with the VP of Architecture at Carlson. However, there was a significant amount of micro managing and office politics which was very difficult to deal with. Unfortunately there was bad judgement on acknowledgment of recognition and no room for advancement. My best memories are of working with my co-workers and building my 500th hotel, it was a great experience and an overall great company. – less

Most enjoyable part of the job included fellow workers. Knowledge base was tremendous.

Worst work enviroment that I ever worked at.Constant browbeating by superiors.Training sucked and most buildings need a facelift.

Company top management changed - culture changed overall, but not in the office I worked - my 2 supervisors were great. Reorganization was reason for eliminating my position.
Busy work days, and days without bosses in office. Worked independently. Co-workers were great and worked closely with branch manager, helped him learn the ropes in the beginning – more... of his employment. Heavy calendaring, filing, phones,detailed itineraries, responsible for mail / FedEx, liason with company vendors, property manager; responsible for office move from one floor to another - oversaw renovations and kept staff aware of work and inconvenience. Schedule vendor visits - managed conference room calendar. Responsible for organization of inhouse and off-site meetings of departmental directors, and managers as well as client visits or reviews. – less

The time span that I worked at Carlson couldn't have been more enjoyable. I spent my days helping people create their fantasy dream vaccations. The office closed but will forever remember what a great place to work this was.

A good company to work for, many positions offered throughout the world.

*Worked your selected shift clocking in and out.
*Learned something new each day as each call presented a new experience or computer entry to complete transaction.
*Management always there very responsive and supportive.
*Co-workers always there to help and share their knowledge.
*Communication at times made the job hard as callers at times spoke in – more... broken english making it, at times, difficult to decipher their entire needs.
*You were always trusted to do your job you were hired for and supported at all times with limited monitoring. – less

Great people, enjoy & learn a lot while working here.

Experienced the Airline Industry culture.

Work from home, have little contact with my boss or his boss. Not very many activities for coworkers to do together since its international. Fun work, good company and leadership, wish I could still work in a office though

Simple and slow at times. Didn't stay at establishment long enough. Laid off due to company downsize.