Pros: paid snow days, free lunch sometimes, two 15min on the clock breaks, 1hour lunch
Cons: only care about they people they like, poor management, immature leads
Lets start with the good, The fellow associates are great fun people to work with. Everyone is always willing to help you out when needed and the day goes fast. Now for the bad.. The only thing car max cares about is numbers, When you first get to work you get drilled on numbers. Typically you get 15mins to do a car, In buffing its the same. 15mins to buff a scratched to death black car with three stages of compound. If it's not done in 15mins management is right next to you drilling you on what's taking so long but at the same time you will get a talking on why the car isn't good enough for them once it goes threw the final quality check after they made you rush the cars. They want to have numbers and great quality at the same time which is next to impossible. Quality can't be rushed and car max can't understand that. carmax has standards on how many scratches are acceptable and recently I have been told I'm doing my job to well which is also holding me back from getting my raise! They pick on people they don't like and move up who's buddy buddy with the leads. The sad thing is carmax was not always like this, It used to be a really fun place to work and I enjoyed getting up everyday to go to work until recently we had some changes in management which is really making the experience horrible. I'm sure not all car max locations treat the employees poorly but this one in general is terrible. My experience is becoming harassment.