Carmax Employer Reviews

I work in the production and operations side of the Carmax company. Much more stable than any sales position would be. I understand what is expected on a daily basis and personal development programs are in place to ensure the growth of my value as an asset to the company.

i learned how to clean cars in many different ways, how to clean cars in a short time , management was easy going to talk to but never took your back on what u told them, co-workers was nice and very busy , typical day at carmax was doing 23-30 cars a day

The company is customer service first emplyees second, something that I enjoy!!!

I was retaliated against when I spoke up, they offered me to keep my position, yet those who were wrong were still thier with nothing being done to them

Very disorganized and managment is terrible. Working enviroment is not bad but some things are very unprofesional to say the least. Very little care is given to the emplyee.

CarMax is a fast pace car industry company. The company will try its hardest to pursue the needs of each and every customer, as well as their employees. When it comes to the management team their work ethic is not always the same as the company itself.

It is a great place to work for a single individual. The training is good, the product is reliable.

I am responsible for getting customer's vehicles registered and paper work processed for titling. I follow through with customers on a daily basis and send the proper documents out for DMV processing. From my duties as DMV Clerk, I have learned the various laws from state to state associated with processing documents legally, to professionally handle – more...  difficult situations and manage duties required for store progress. My management team has been very helpful with my training and making sure that I am equipped to handle the task at hand. Whenever I need assistance from my fellow teammates, they have been there to help at any moment. – less

Busy ,face paced growing company where you learn about CA DMV regulations and customer service. Management and co workers are hard working.

I typed, processed and completed paperwork. I was also responsible for allocating parts for vehicles. I learned a new work industry that's related to Automotives. Management was excellent they were their when you needed them they made me feel comfortable for me to addres any issues I had. I made a bestfriend in my work area.

CarMax is an excellent company to work for. A typical day at work as an inventory associate can be fun, but it can also be hectic at times, depending on the workload for the day. Over the course of the 3+ years I've been with the company, I've learned a great deal, from how the vehicle detail process works, to how the inventory process works. The management – more...  at CarMax is extremely flexible and easy to work with. If I ever had a question or concern about anything, they are always there to address the questions and concerns accordingly. My co-workers are what makes the workday pass by faster. While we are working to complete our difficult tasks at hand, we try to make work fun with an occasional joke or laugh here and there. The most difficult part of the job is being able to complete all of our tasks in a timely manner, given that our workload is often bulky and we cannot have a fragment of overtime. The most enjoyable part of the job is being able to lend a helping hand whenever help is needed. – less

The first thing you do once your on the clock is check your emails and follow-up with customers you had previously. This can take up to an hour before you start helping customers on point. The managers treat you depending how good your performance is. If you had poor numbers for the month expect them to be on you until you sell a car. There really isn't – more...  advancement in this company. Was there for three years and didn't see anyone get promoted. They usually like to hire newbies for management positions. – less

I worked part-time in the Business Office for six months, and it went by pretty fast. I mostly stayed busy, and rarely had any down time, which pretty mush did away with any work site boredom issues.

Very good workplace with ongoing education. Trained other sales consultants, and have been in presidents club since 2007.

My typical day at work varies because I work in a fast-paced environment. Overall, I support the team as well as perform task specifally assigned to me. I also handle escalated customer service issues. My hardest part of my job is when I am unable to find a win-win resolution for the company and our customers. There are times when our policies do not – more...  allow us give the customer exactly what they want. In most cases we are able to provide a win-win resolution but in the instances when we are unable to meet the customers needs you don't feel the same sense of accomplishment. The most enjoyable part of my job is the people I work with. When working in an environment when everyone is a team player it makes you love what you do. – less

Overall it is a nice please to work, but it could be very miserable if you do not like your fellow co-workers. Some days work can be very fun even if it is busy other days it is really frustrating because of the employees you are working with on that specific day.

The opportunities are limitless. The company and the management care about their employees. It is a fun place to work with an enjoyable culture that inspires excellence.

Inspection of the engine and hoses, leaks, wires and belts, top off all fluids and inspect underneath the car from the front bumper to rear bumper looking for frame damage and leaks from under the car.

My day consisted of customer service while making appointments and other work related duties. I learned many new skills and improved on skills I already had. The management was great and then the. Turnover got out of control and everyone was managing in with different goals.... When they should have been working together... The turnover made that difficult. – more...  The hardest part of the job was getting management to be available as needed. The best part of my job was the satisfaction of being able to help customers out. I loved my job – less

Receiving of cars from other carmax stores or new cars bought
into our computerize system,inspecting cars to see if it meet our company standard if not assigning it to the right department to work on the issue.Carmax has a good management and friend atmosphere between co-workers and management.The most enjoyable part of the job is the opportunity to – more...  learn about and to drive all kinds of cars. – less