Cons: higher than industry standard marketing fees to sellers.
As real estate companies go, Carpenter is one of the best. They offer great deal of training for new agents, in addition to ongoing training. They also offer a lot of other perks that other companies don't - such as no desk fees, co-op marketing fees, etc.
My one criticism is that the real estate market overall is very unstable. Also, during the worst part of the downturn in 2009, Carpenter raised it's standard commission/marketing fee to sellers to 7% without room for negotiation. This has and will continue to cost Realtors listings. Even as the market continues to slowly rise back on its feet, there are other companies that can offer much more competitive rates - while keeping fees and expenses low for their Realtors.