This company provides a lot of promise and potential, but the execution by those in charge are misguided. They do not evaluate the impact of their decisions on those below them. They want 110% from their staff, but provide them tools that are not up to the task of supporting the level of work they desire.
Moreover, there is a lack of direct training. They have a few highly compensated folks they fly around the country to lecture from fancy power points. However they do not focus on any practically useful training elements.
There are many problems masked by the incredible profit margin on their sub-prime loans. When the profit starts to shrink their error of their ways will be much more visible.