Very frustrating and made me quit retail forever
Sales Associate (Former Employee) – Indiana – January 15, 2016
Your coworkers will likely become your good friends but that is the only good part about this job. Scheduling was never done correctly. Often there is one person working in a department, and while that works for smaller departments, it doesn't work in big departments. Put someone with HR certification in your HR management positions. Pushed to open as many credit cards as you can, essentially putting people into debt so that you can make your goals and not get written up monthly. The coupons are unbearably complicated and as an associate you're expected to basically be an expert mathematician and separate customer's orders into 10 different transactions so they can use all of their coupons. You also have to be the one to tell the customers that their coupons won't work on the majority of the items they have, and then be verbally abused and have coupons and/or items thrown at your face. Too many sales that last one to two days, causing associates to use a lot of their time to set signs that will more than likely be coming down that night. Store manager will undermine associates in front of customers, is disrespectful to employees and unprofessional. The higher up corporate people have no idea how things actually work in the store yet they are the ones making decisions that impact the customers.
Nice coworkers, 20% discount
Not enough compensation, verbally abusive customers, disorganized, miscommunication