Anonymous (Current Employee) – Danbury, CT – November 22, 2017
It's the same politics and "stuff" as everywhere else. Some teams are great and have approachable, forward-thinking leaders - while others could use an immediate 180 degree change.
Pay is low for the industry yet the company makes up for it with an excellent healthcare benefits package, good Paid Time Off policy, some work/life flexibility (depends on the team/Manager) and great benefits in other areas. The people are generally wonderful throughout the organization and make up for the politics and the people who aren't as wonderful. The great leaders try and are amazing - yet the ones who need to "go" are dragging the ship down while nothing is done about them.
Could use a steak knife to trim the fat yet the lean meat is what always gets cut out.
Much lower cost health insurance than many area employers. The good people.
Some leadership missing the mark with employees, and politics just like everywhere else.
CSR - Customer Service Representative (Current Employee) – Irving, TX – November 21, 2017
A typical work day at Cartus is getting here and answering phone calls assisting customers with program details. The job was easy I can honestly say. I learned a lot about the real estate business. There was literally no hard part about my job. The work culture is awesome as well.
TEAM LEAD (Former Employee) – Irving, TX – November 16, 2017
Making and taking calls I learned to be extremely flexible Upper Management is lacking in fairness and visibility, floor management can be personalble Putting up with pettiness I enjoyed working with my peers
Analyst (Former Employee) – Danbury, CT – November 8, 2017
a decent company overall. some good people. fair compensation and benefits. but reorganizations and layoffs and outsourcing are a reality. a major employer in the area. the corporate relocation business is not very interesting and the technology is not cutting edge. management is aloof.
Senior Support Specialist - Account Services (Former Employee) – Danbury, CT – August 27, 2017
CARTUS is a company that you can achieve employment satisfaction. Their have very high work ethics and standards and hold their employees to such. Their compensation packages and benefits are competitive. It is a good place to work.
Real Estate Coordinator (Former Employee) – Danbury, CT – August 24, 2017
Very stressful job, and all my manager cared about was my metrics each month! I was a hard-working, diligent worker, nver felt good at the end of the day. Cartus over-worked and under-paid everyone in my department. Consequently, a high turn-over rate.
Real Estate Coordinator (Former Employee) – Irving, TX – July 5, 2017
My typical day at work would be staying busy , being very productive by attempting to skip trace and collect on as many delinquent accounts as I can . I always try to learn new things within the company by taking assessments and training when there is down time so that it can increase my chances on being a better collector. I have learned that you can be the best collector by applying yourself, asking questions when you are not sure of the correct answer. I love to take a non hostile approach to collections. The hardest part of collections is when I can't help someone keep their property because they just don't have the finances. The most enjoyable part of collections is when i can collect on the property and keep the customer happy because they didn't have to loose their property.
Real Estate Coordinator II (Current Employee) – Danbury, CT – May 23, 2017
As with most large companies, you have some managers who you will do well under, and some that make you scratch your head as to who hired them as a manager. Ultimately the company is great, very diverse, and there are opportunities to advance.