CARVANA Employee Reviews

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People are not robots
Ping Pong Expert (Former Employee) –  Phoenix, AZFebruary 13, 2018
Zero upward mobility
Zero care for work like balance
Zero equity for non-managers
Zero talent development
Zero clarity
100% fake news
100% ping pong experts
Pros
Ping pong
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A Typical Day at Carvana
Lot Attendant/Auto Detailer (Current Employee) –  Winder, GAJanuary 21, 2018
I take advantage of working as a team and learning more about the job and how to perform different parts of detailing. The management staff gives guidance on how to best detail the vehicles and make sure employees have what supplies/tools we need.

The difficult part of the job is keeping up with the quick pace of cleaning the vehicles. The most enjoyable part of the job is being recognized for your work.
Pros
Free Lunch Sometimes
Cons
Point System for Tardies and Absences
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Great companie
Transport Driver (Former Employee) –  Indianapolis, INJanuary 15, 2018
Carvana was my first experience in hauling cars. It was different then i have been used to but i enjoyed the challenge everyday of loading different types of vehicles. The staff and managemt was great.
Pros
great pay and benefits
Cons
occasional frustration loaning and unloading
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Great Company
PRE-DELIVERY INSPECTION TECHNICIAN (Former Employee) –  Stockbridge, GAJanuary 14, 2018
Loved my time with this company. It’s a shame the facility I worked in relocated far away and, we were laid off and offered a month severance. But one of the stipulations for the severance was that none of us could be rehired in the future.
Pros
Pay and many perks
Cons
I was laid off
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Great Future with a lot of Needed Improvement
Customer Advocate (Former Employee) –  Frisco, TXJanuary 10, 2018
Working for Carvana was great when I started. When the company went Public the culture drastically changed and made it less enjoyable. They are still in the process of figuring a lot of things out and if they get them fixed I think it will be a great place to work again. They need to be more clear on advancement chances/opportunities and not make so many promises that end up getting changed.
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Fast paced work environment with some flaws
Tech 1 (Former Employee) –  Winder, GAJanuary 5, 2018
Working at Carvana had many ups and downs. I worked in inspection where there are many different roles. It is similar to an assembly line. The car goes through each station before it finally goes down to "Build" or "Building B". Everyone does the same number of cars, which is usually 27 a day. If something happens to slow you down (bad cars, errors from other stations, etc.), the managers do not care. All they care about is the number. Are you reaching your number??? They will ask you what number you're on at least 10 times a day. They have all kinds of boards and tv screens to keep track of THE NUMBER. It gets old very quickly. Another thing that is irritating is the lack of training. New employees get thrown into the inspection process with no formal training. They get overwhelmed, don't know what to do, and miss all kinds of problems with the cars...which causes problems later down the line. Managers will put you on whatever station they want you to be at, even if you don't like that area. You have no choice. Not only do you not have a choice, but you get very few opportunities to learn other stations. And, if you want to move up or move to a different department, FORGET ABOUT IT. Moving up is not impossible but don't count on it.

Carvana is not a bad place to work but there is a lot that you have to put up with. There are decent benefits, paid time off, and several paid holidays (New years, Xmas, Thanksgiving, 4th of July, labor day...and more).
Pros
Hour lunch, Pto, paid holidays, healthcare, sometimes catered lunches
Cons
Few advancement opportunities
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Fast Paced, Fast Growth, Lack of Reporting
RECONDITIONING MANAGER (Current Employee) –  USAJanuary 4, 2018
Overall a great place, plenty of work to do. However, very little support from home office, or understanding the importance of the repair side of the business. Too focused on marketing and image.
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Fantastic People
Internship (Former Employee) –  Phoenix, AZDecember 27, 2017
Carvana is an extremely fun place to work. Very collaborative work environment while working with people all over the country. Innovative, fast-paced environment. You won't regret working at Carvana.
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Poor Management
Body Technician (Current Employee) –  Winder, GADecember 10, 2017
The line leads are lies. They do anything to make them selfs look better...i work in the body shop and the management walks around thinking they now thing but they don't. They don't How to help out or they never have been in a body shop before. They only worry about make the number for the day but not about the coworkers. The pay is ok but don't think your going to get a pay raise no time soon after working there.
Pros
Full hr lunch, free fitbit after 90days
Cons
Poor place to work at. Managment sucks
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Workplace Culture
Operations Inspection Manager (Former Employee) –  Blue Mound, TXDecember 6, 2017
Great advancement opportunities for anyone willing to take the time to work hard and collaborate with others. Team oriented and management is motivated to assist with your career development.
Pros
Free Lunches, Benifits, Work life balance
Cons
Blit scaling changes
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great place to work
Pre-Delivery Inspector/ Quality Control (Former Employee) –  Stockbridge, GANovember 16, 2017
great company with lots of benefits that's all. good vacation good medical and dental forty plus hour work week with rotating Saturdays. friendly staff and great employees
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I worked there a month then left.
Driver (Former Employee) –  Delanco, NJOctober 11, 2017
Left the job I had for three years for this BS. For a driving job, you can expect to drive 450-550 miles a night with 3-4 hours of loading and unloading cars. It will wear you out fast. Everything is done through a complicated phone app. Really, it makes no sense and they don't teach you how to use it. 10 hours off then back to work. Don't believe their lies of only having 4 day weeks. They're so understaffed you'll be lucky to have a 5 day week. I got 6 days my first week.
Feels like this job is a lot of empty promises. Coworkers don't help either. Very antisocial environment.
Pros
Newer equipment, Good Compensation/Health Insurance
Cons
Antisocial work environment, complicated system, lack of proper training, long work weeks
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Dishonest and partial to their car haulers
Auto Transporter (Former Employee) –  Lebanon, TNSeptember 14, 2017
If you are trying to get into the car hauling side of trucking, this is not the direction you want to take. There are other companies that will hire inexperienced drivers and train you. Carvanas turnover ratio for its driver division is high!! You will drive at night. They give raises and/or promotions to drivers they are afraid to loose and not to many of their good drivers . You are paid salary, not mileage or hourly. That sounds great until you find out some work 50 hours and you work 70 for the same pay. Some work 4 days and you work 5 for the same pay.
Pros
never a dull moment
Cons
management.
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Very Productive, Energetic and Rewarding
Automotive Reconditioning Manager (Current Employee) –  Blue Mound, TXSeptember 9, 2017
The typical work day is very rewarding. Working with my employees is like seeing family or friends. I have learned a great sense of pride working with Carvana. Management is extremely supportive and understanding. There is nothing too difficult that the team working environment cannot tackle. Overall the best place of employment for myself and my family.
Pros
Amazing people to work with!
Cons
No Cons!
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Not truthful
Logistics Specialist (Former Employee) –  Delanco, NJJuly 18, 2017
In interview they promise a great schedule. But the day you start they give you a schedule not even close to what was expected. Benefits package is good. Job is not demanding. But management takes company cars home and gets their preferred schedule, meanwhile everyone else has to adjust to weekends and off hours and can't drive company cars. Company is changing policies constantly.
Pros
Great health benefits
Cons
Dont follow through on promises, managers only drive cars off lot.
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Productive Fun filled place to work
PDI Technician/Diag (Current Employee) –  Blue Mound, TXJuly 14, 2017
Quick paced laid back atmosphere. Not much stress at all. Daily plans for production. Awesome job life and family oriented company. Most work days are fast easy non stressful days.
Pros
Free lunch once a month
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Great but not forever
Customer advocate (Current Employee) –  Phoenix, AZJune 23, 2017
Its a great place to start out of college, but after a year or so you can use the experience to move on. You honestly get lucky when moving up, all depends on who you are and who you are friends with. Not based on your work ethic.
Pros
great company culture
Cons
work life balance isnt ideal
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Great company. Horrible local management.
Technician (Former Employee) –  Winder, GAMay 23, 2017
Great company to work for. Good atmosphere, and most people are great. The local managers arent good at all. Nobody knows what the others are doing, and because of this, the employees are constantly moved around. They are put in unfamiliar areas, and then harassed when they arent going fast enough. Great company, great benefits, but they need to get better line leads.
Pros
Full hour lunch, great hours, great benefits.
Cons
Horrible line leads that kill morale.
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Carvana Outside Advocate
Customer Advocate Field Operations (Current Employee) –  Atlanta, GAMay 21, 2017
The role and job started out as organized chaos. No one day was the same, you had many tasks to complete in a day but you never felt overworked, bored, or unhappy. The company has become greedy within the last 6 months or so resulting in overbooking/double booking customer deliveries and pickups, and also cutting out OT. A lot of the incentives provided early on have now been taken away. Management is honestly lazy and also money hungry. People have voluntarily left or been fired within the last 6 months as well. Workplace culture used to be fun and vibrant, but now everyone is burned out and just wants to do their job and go home, so the energy in the office is always low. The hardest part of the job now that we've added more delivery/pickup time slots is getting all of your work done in 8 hours. If transport is late getting cars to our office to be delivered, it messes the entire day up and an 8 hour work day easily turns into 9+. The role of the outside advocate was originally 60% in the truck delivering cars, 40% in the office doing pickups and paperwork. Now it is 95% driving and 5% in the office. If you want to be a college educated truck driver. Go for this position!
Pros
Snacks
Cons
Long hours, poor management, no OT
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Good First Job!
Customer Advocate (Former Employee) –  Atlanta, GAMay 16, 2017
First career out of college. Good co-workers, solid compensation, relatively poor communication but most likely due to nature of a rapidly growing start up company. Overall was a good experience...just too much driving for me! :)
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Overall rating

3.7
Based on 31 reviews
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Ratings by category

3.4Work/Life Balance
3.9Compensation/Benefits
3.0Job Security/Advancement
3.1Management
3.5Culture