Gained a lot of experience, fostered lasting friendships
Program Manager (Former Employee) – Chicago, IL – May 17, 2017
This employer provided me with my first chance to supervise several employees, and I appreciated the opportunity. Although I had the education, I did not have the experience, but I gained a lot of it on-the-job. I learned so much about the various Latino cultures, gained a lot of compassion for the elderly population we served, and mastered my Spanish. I was able to manage my staff of supervisors effectively, and at the same time, gain their respect and admiration. To this day, I am still in contact with 3 of them and we meet regularly.
The workplace culture took a little getting used it; at times it was lax and people would try to get away with things, or expected special treatment just because of our shared Latino heritage. On the one hand, it was great speaking Spanish as opposed to English during the work day, but conversely, some employees would take advantage and expect that all paperwork had to be translated for them if they weren't bilingual. The hardest part of the job was the constant turnover in home care aides, having to hire and train new staff, and terminating employees is never easy. The most enjoyable part was establishing relationships with the staff, and the elderly clientele and hearing from family members who were thankful for our services.
The worse part of the job was the favoritism and nepotism; so unacceptable.
I had a great staff and gained a lot of experience
Favoritism and nepotism on the part of management