Store Manager (Former Employee) – Tallahassee, FL – May 19, 2016
The most enjoyable parts of the job were employee training, merchandising & interacting with customers. The hardest part of the job was hours worked, 50-80/week. During my 24 years with Cash America I learned mentoring skills, adapting to change, creativity, multitasking, negotiating, scheduling & team management. I learned a diversity of product knowledge ranging in jewelry, tools, firearms, home electronics, computer equipment and musical instruments.
This is a place where to much goes on at once in a small place.
Marion Co. Corrections (Former Employee) – Indianapolis, IN – May 22, 2016
I loved working with the case workers and staff. I learned a lot when it came to the computer systems and how their day progressed. The hardest part of the job was knowing that some of the clients couldn't help doing what they had done to put them there.
Store manager (Former Employee) – Cincinnati, OH – May 5, 2016
i would open the store, set up, and explain to customer prices or non-negotiable. hardest part of the job was organizing the store and transitioning the employees on whats require and expected to run the store correctly. most enjoyable part was meeting new people.
The company has changed a great deal over the years. For me it has always been about the customers. I sought everyday to help my customers past whatever hurdle life threw at them. Some needed gas to make it to their next payday, some money for food, a way to pay for a funeral, and some only needed a smile. No matter what they needed I strived to make sure they always left with the latter.
I learned to be a part of a team. I have had many managerial positions in the past. This was the first where I had to work directly with everyday. It taught me a lot about being a leader and finding the strengths in others and showing them how to refine and polish those strengths into real skills.
The part I loved most was that there wasn't a "typical" day. To say that the work life was dynamic would be a gross understatement. It really helped me to hone my ability to make decisions and think on my feet.
The customers, close bonds with staff, crash course in business
Pawn Broker (Former Employee) – Chicago, IL – April 28, 2016
Interacted with customers and provided best possible financial solution. Had a very supportive management team and good co-workers. The hardest part of the job was not being able to move up within the company and not enough hours. I enjoyed interacting with the customers and helping them find the best solutions available within company policy.
Fun place to work, good benefits, interact with different culture-cutomers
Title Pawn Administrative (Former Employee) – Atlanta, GA 30341 – April 15, 2016
Typical:Busy days, learned: be positive, team player and tolerant, Management: get results on time to customers and management, The hardest part of the job: an unsatisfied customer, Enjoyable part: finish a task and satisfy a customer
Sales Associate (Former Employee) – Raytown, MO – April 8, 2016
I loved coming to working and helping people. Lots of costumers would line up for my help. I always went to work with the mentality of helping people. I learned better communication skills. Especially, how to valued people and merchandise. I had ok managers. They where never on the same page which made everyone really confused. Sometimes they where really disrespectful to their employees, one specifically. My coworkers where great we always worked as a team. I never complaint about the job because it was never hard. The management where hard to work with. That I would be have lots of people come through the doors with a smile looking for me.
Used to be better. Used to be about people, Now its all about money
Manager (Current Employee) – Salt Lake City, UT – April 8, 2016
In a typical day you help people get loans, buy merchandise and so on. I have learned a great many things in my years here. I have loved my job. The years have seen many changes in the company. They used to put customers and employees first. Now they put profits first.
The hardest part of the job is not knowing from day to day what to expect from those above you. They will say one thing to you in the store and then you go for a meeting and are blind sided.
They are in a time of change. There are still a great many wonderful people that work their. It is still a good job. And it may be a great job again some day. But right now they are bringing in to many "true retail" people that do not know the job. They do not understand what takes place in stores. This causes the expectations to be unfair and unrealistic.
The most enjoyable part of the job is the customers and employees in the store. Some customers are just such good people that are in a hard place. And you get to help them improve or at least get through today.
I hope they find their way back to their roots. As little as five years ago I gave this company an all star rating. They cared about helping employees do their jobs and have a good life. Now they are like most companies.
The benefits have went down hill greatly too. They have kept increasing your insurance costs but decreasing coverage. I can not afford to go to the Dr but I am paying a higher rate. The company is losing sight of it being a people first business. Now it is all about the money. Yes, you need to make money but you do not need to stepmore... on your employees to do it.
They have also reduced the entry level pay rate. As a manager you can not pay your people a fair wage. You have to hire them on the cheap and then raises do not happen. Raises for this year are to be about 2 cents per hour!
Also, they are cutting costs in the store. If you need building repairs, you can not get them. In the past if you had broken fixtures they got fixed timely. Now you have to explain to ten people why you need something fixed and hope they ALL agree.less
Keeps you on your toes, you can help customers
health care costs, poor pay, corporate keeps cutting costs
Shady upper management no advancement oppertunities
Pawn Broker (Former Employee) – Winder, GA – March 18, 2016
They work you to the bone, and show absolutely no appreciation to the effort you put into the company. Instead of promoting within, they hire outside people who have no idea what they are doing, and put them in charge of you. When there are issues and you bring them to their attention they call you a liar. When human resources are brought in they put people who are friends with the person who is under investigation on the case. The typical daily work is easy, and most of the customers you meet are kind. The only issue is way to much corruption in the company. Its about who you know, not what you know.
Meeting new people, benefits, full-time
Corrupted management, no room to grow, no appreciation