fast paced, challenging, friendly.
Pros: free month end lunches, good health care benefits, good bonuses.
Cons: long hours
Supervised a group of about 15 collectors, assisted with customer complaints. Wrote monthly evaluations, yearly reviews. Maintained accurate documentation of daily collector progress, and review account documentation for accuracy. It was difficult to maintain same high collection productivity each month to attain company goals. The most enjoyable part of the job was working side by side with the collectors to attain individual goal, department goals, and company goals.