Senior Loan Agent (Former Employee), Orange, CA – July 29, 2013
This wasn't your typical job. It is very demanding and LOTS of hour and patience in order to succeed. Was able to learn a lot about the business and was able to go over and beyond every sales goal that was presented monthly.
Mortgage Loan Officer (Former Employee), Anaheim, CA – March 7, 2014
Pros: sometimes free lunch, good health benefits
Cons: long hours, little job security
Beautiful thing about cashcall is you always know where you stand. Ugly thing is if you are at the bottom expect to get let go at the end of the month. CashCall is very transparent about most things that go on there. You receive reports at the beginning and end of the day that detail where you stand amongst the other employees there. Depending on who – more... your manager is, you might get berated with emails or you might be left alone to do your job. Its a pretty straight forward job. You take/make calls, originate loan applications, and make sure your loans fund. Easy enough for a veteran agent, it might be a little tough for a newbie. – less
Customer Service (Former Employee), Las Vegas, NV – February 18, 2014
CashCall was a wonderful place to work, management was outstanding. A typical day was busy with phone calls customers inquiring about their loan product. There was upselling. It was fast paced and challenging.
Administrative Assistant/Customer Service (Former Employee), Anaheim, CA – January 8, 2014
∙ Correspondence • Intern with Criminal Fraud Department ∙Assist the Accountant Dept. with refund checks/deposits ∙Take inbound & outbound customer service calls. ∙Assist Manager with complaint calls. • Handle request from Supervisor, Managers, and Collectors for settlement request, settlement offer’s and approved settlements. ∙Prepare loan documents, – more... payment transaction history, statement reminder to customer’s ∙Assist Payment Processing Dept. with credit report forms that need to mailed out to customers. ∙Handle receptionist desk – less
Loan Processor Assistant (Former Employee), Anaheim, CA – October 10, 2013
Pros: good benefits, free meals, overtime hours available, advancement available, well-rounded people
Cons: multiple personalities, not always stable, competitive
CashCall is a company where you can be very successful in if you put in the time and effort. A day at CashCall can be described in one word... unpredictable. There will be days where you will be put in a super fast-paced environment where you will be challenged to see how well you can get a certain amount of work done in a timely manner without being – more... overwhelmed by the pressure of your co-worker, and then there will be days where it will be slow and you have to take the initiative to ask what work needs to be done in order to keep up the loan process. I learned a lot from working at this job, one of them being how to take constructive criticism and dealing with co-workers that have multiple personalities. I also learned that hard work pays off, and skills, such as customer service and time management, will help me succeed in my future occupations. – less
Loan Collection Specialist (Former Employee), Las Vegas, NV – July 18, 2013
Typical day: Inbound, outbound calls. curing 90+ day accts Learned: Auto finace Management: Very inviting Co-workers: Easy to work with Hardest part: When calls are slow, unable to reach goal Enjoyable part: Activities to boost dept goal
Mortgage Document Auditor (Former Employee), Anaheim, CA – July 1, 2013
Pros: free lunch
Cons: under heavy pressure and job security threats
Daily tasks consists of auditing refinance files. We have to review and analyze and review all information to make sure it is correct and precise to be sold to the purchasers. Long hours and weekends are mandatory. Management can be great at first but it all goes downhill from there, if they feel that you're not doing well they'll threaten you with – more... your job. It doesn't matter how good you think you're doing, they'll tell you otherwise. The morality of the work team is very low due to job security and job cuts. Almost every other month a few people are let go, and replaced like a vicious cycle. The best part of the job is working with good people on your team. – less
Sr. Underwriter (Current Employee), Anaheim, CA – June 26, 2013
Expect to be overpaid but live under your means because when the market turns, you get cut fast. Work / Life Balance is not an option as work comes first. They even bring you breakfast, lunch and dinner the last 15 days of the month so you don't ever leave! Rumor has it they even have a shower here.