If I was required to take another customer service job it will have to be as a chat representative. CashNetUSA offered a chat position which I enjoyed.
The benefits were good and they also offered monthly bonus checks as a incentive for extraordinary work.
The hardest part of the job was being forced to take calls when the phone representative were overwhelmed, having to stay past your ending time if you were on a chat,and the 30 minute lunch break. Otherwise, work life was pleasant.