Good place to start off at. I personally stayed way to long there. The doctors I have worked with were pretty awesome. I learned a great deal from them and a few assistants that have been there for years. If it wasn't for them, I would've left a long long time ago.
FYI your always overworked and not compensated enough. Management and corporate is a joke. Hardest part of the job is working with lazy people who want you to do there job.
great starter job for experience
not compensated enough, there are always issues, revolving door with drs and assistants
was a very busy office but like famly and fun to work at
Front Office/Patient Treatment Coordinator (Former Employee) – Killeen, TX – January 5, 2016
My day started off every morning at 6:30 am. and I would work till 4 or sometimes 5pm. I learned so much more about operating an office and what comes with management, I held the office together for 4 months while we had no OM and I was the only one that was up front so I leaned that I was able to work in a very fast paced situation and was very proud of my accomplishment. The most enjoyable part of my job were my patients, The hardest part is saying goodbye
Its hard to say about here cause its a good company but things are changing all the time and doctors come and go. they pay okay and always have ways to excel. The management is also always changing....so if you want something different and changes about every two weeks this is for you.
Patient Care Coordinator (Former Employee) – Cypress, TX – June 22, 2015
Typical day at work was greeting the patients, answering the phones, scheduling appointments, checking out, verifying insurance. I learned how to go over treatment plans and discuss the needs of the treatment with the patients. As for management and co-workers it was a learning experience. The hardest part of the job was the high turn around of the doctors and staff. Most enjoyable part was the patients.
I like Castle Dental a lot. Everyone was helpful and didn't mind teaching me more things within the dental office. I learned how to take oral x rays at the Castle. The most enjoyable part of the job was getting the procedure done, accurate, and on time, and most of all the patient was happy with the work done.
Typical Large Corporate Structure That Patients Grumble About Because of Coupon Offers Which Are Tricky
Dentist (Former Employee) – Austin Texas – May 20, 2015
Heavy discount coupon marketer that brings in lots of new patients with toothaches who often cannot afford the fees to save the tooth. It is a good place to earn a decent income if you are fast and competent in endo and extractions.
Plenty of toothaches calling.
The central call answering station does not distribute new patients equally to all offices.
I currently work with an awesome orthodontic team at 5 different offices through out the Austin area. A typical day at work consists of confirming appointments for the following day and pulling charts for the following week first thing in the morning. There have been several times when the assistants in the back are running a little behind or short-handed and they need an extra set of hands which is where my ortho assistant experience comes in handy! Being at my current employer has taught me how to work in a busy environment! I have managed to multi-task and learn very quickly to where my manager has left me alone to run my team. It has definitely given me a significant amount of confidence. My co-workers are awesome! We all get along with everyone we work with.I love how well we work as a team. I am a huge fan of team work especially in a very fast paced environment. The hardest part would be the traveling through out the city. I enjoy it but, at this time, I'd like to stay at just one office which is why I am here! The most enjoyable part of my job is all the relationships I have made over time with all my patients. Being a part of their journey to a beautiful healthy smile is such a rewarding experience. I myself was an orthodontic patient so I can totally relate to all of them!
Great job opportunity to learn new things coming from general dental assisting. Meet all kinds of new people day in and day out. Loved traveling to the locations we had before, Katy, Richmond, Uvalde, Bunkerhill, Pearland, Pearland Parkway, etc. Loved the Dr's whom I've had the pleasure of working with as well as the teammates I have encountered since day one at this company.
Assist the dentist during a variety of treatment procedures. Set up and breakdown operatory post treatment. Take, develop and mount dental radiographs (x-rays). Manage infection control - prepare and sterilize instruments and equipment. Provide patients with instructions for oral care following all dental treatment procedures. Educate patients on appropriate oral hygiene strategies to maintain oral health. Perform various office tasks as necessary
My typical day eas that it felt like we were getting patients in and out and not enough being personable and caring of our patients. Almost like moving cattle. I on the other hand took the time to appreciated my patients and telling them thank you. I have learned to have more patience. Management was ok but could of been a lot better. Needed more leadership and appreciation for employees. The co-workers that I had worked good with each other. We didn't get a chance to know one another. Hardest part of my job was making everyone smile before they left. The most enjoyable part of my job was that the people that did walk out with a smile I felt so good.
Office Manager (Current Employee) – Bastrop, LA – May 10, 2013
A typical day at work is answering phones. I manage a team of 10 employees on a full time basis, and also have three specialty teams that come to my office. It is a very fast paced office. I have learned how to listen to my employees concerns, do evaluations, and to do payroll. The hardest part of the job is making things run smoothly on a daily basis, because situations come up, and we have to regroup, and then proceed. The most enjoyable part of my job is to bring self confidence to patients with new smiles.
i have the ability to work threw lunch and go home early.
i have to constantly report to cooperate when numbers are not good.
I liked working for this company it was a good learning experience
Dental Assistant (Former Employee) – San Antonio, TX – August 29, 2012
Assisted doctor with dental porcedures ,cleaned and sterilized rooms,sterilized instruments,took x-rays helped the hygienist. i learned a lot working from this company this was my first fast pace office i worked for. I learned how to take full mouth x-rays,how to pass instruments and do four handed dentistry ,make temporary crowns,place and remove ortho bands and do it fast all while making the patient feel comfortable.I also learned working as a team if one was down the other one pick up were she left off.There were two doctors that worked there and each one had three assistants and some times that felt like it was not enough. I got along with management all though there was so much going on that you could not really talk to them about things and the co-workers were nice but there were so many of them that come and went you could not get to know any of them. The hardest part of the job was not getting to know the patients, the most enjoyable was getting to learn a lot of new things.
having the patient flow to learn a lot of dental porcedures
good benefits, compensation not so good, poor management
Registered Dental Hygienist (Former Employee) – San Antonio, TX – July 22, 2012
very poor management local and regional big time nepotism from regional management, nice dentists nice coworkers can not speak Spanish in the premises not even during lunch most enjoyale the patients and dentists as well as dental assisstants. managers are not trained as managers, they are people that were front desk and have applied for management positions, they are not trained.
benefits; paid time off, paid holidays, health ins.
no salary reviws, higher salary rise was .25 cents, never praise for a good job done.