Global Ops (Former Employee) – St Petersburg – February 29, 2016
Continuous improvement is a necessity to support an ever-changing CPG marketing environment. However, continuous improvement and recreating the wheel every six months are two entirely different things. Catalina literally changes it's vision/mission on an annual basis, and the results of that are clear. Inability to hit budgets and regular mass layoffs are now the norm. When I was hired, I was told that budget was only missed once in 15 years. Now, they are going on their third year in a row, and this is combatted by regular layoffs as opposed to innovative or thought-provoking strategies and solutions. I could write a book on the inefficiencies at Catalina, but I value my time too much.
Help Desk Associate (Former Employee) – Tampa, FL – February 24, 2016
Worked on calling supermarkets to have them reboot their Catalina Marketing software. This was used when you buy a 2 littler of Coke you would then get a coupon back for a 2 litter of Pepsi. Sometimes the machines that would produce the coupons would break down or need to be reset. Not a lot of customer calling in and mostly was all call outs being made when the reports were ran to see if any of theses machines were running offline.
Operations (Former Employee) – Saint Petersburg, FL – February 22, 2016
Nice people and an excellent work/life balance. Good benefits and offered to temps and interns as well. Extremely weak Sr. Leadership team though. Most are "home grown" from Catalina and it shows in their lack of overall management and business knowledge. Would recommend short term if needed but not a viable long term employment option for anyone looking to seriously grow their experience or career.
One of many companies adding to the vast unemployment of American workers
operations (Former Employee) – Saint Petersburg, FL – October 16, 2015
Low pay, no career path, no training. They talk the talk and don't walk the walk. The hiring of foreign worker was meant to fill jobs that were not or could not be filled by local workers, NOT to replace current employees. Who cares about your coupons if you're on food stamps.
Administrative Assistant (Former Employee) – Anaheim, CA – July 2, 2015
Enjoyed my time working for this business entity. Huge focus on improving skills, improving staff. Technology driven company. As technology moves, so moves this company. A lot of database mining, and turning that results from the database into selling points.
Good place to work but not everything is made clear
Consumer Support Analyst (Current Employee) – Saint Petersburg, FL – April 12, 2015
The environment is very open and it can be a great learning opportunity. Some information coming down from management tends to be confusing, There is not much communication between the different departments so tickets going to the wrong group does happen and can cause a slow down to resolution.
Loyalty Marketing Consultant (Current Employee) – Saint Petersburg, Florida – February 18, 2015
Great Culture but company seems to looking for the true direction. Since joining the company has consistently changed directions over the last few years. I'm interested in seeing a lot of changes with this organization pertaining to the compensation and job advancement.