I like to work a lot and this is the perfect place for that as there is a lot of work the kind of duties and responsibilities i have are:
1. Oncall support
2. Imaging new laptops and pcs as per the project requirement.
3. Refresh pcs with new images based on the user requirement per department.
4. Supporting Remedy Ticketing system.
5. Working on demand management projects as per the requirement.
6. Dealing with windows and domain troubleshooting for the end users.
7. Outlook troubleshooting and configuring.
8. Support towards Network connectivity issues, wireless, DHCP, DNS etc.
9. Upgrading system patches, antivirus configuration support, windows firewall, etc.
9. Documentation of overall statistics.