Pros: great working environemnt - not to crowded - private cubes - kitchens on every floor, fun place to work. leadership involved with employees.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Typical Day at Work
* Get to work log in
* Go over schedule for day
* Go through list of deliverables planning what takes priority for that day.
* Go through email answering any questions
* Make calls as necessary speaking with test teams regarding deliverables, whwere they are at, what their focus is, refocusing when and where necessary, mentoring as needed.
* Update Risks/Issues/Defects in Clarity
* Update HP ALM Test Plan, Test Lab, Defects modules and more
Develop project documentation as needed to include but not limited to Application Program Test Strategies, Project Test Plans, Test Cases, Test Scenarios, Resource Documentation, Resource allotments and loe budgeting, daily issue/defect analysis, Lessons learned documentation
Go through reviews with leadership updating on the various projects statuses
Meet with Supervisor &/or Manager
Meet with PM's on the different project deliveries I am the Test Lead for
Update EOD Scorecard reports for project test statuses
Update testing scheduling information
Attend/Hold daily conference calls
and so much more depending on the day and the projects stage - Initiation, Planning, Implementation (execution), Monitoring & Closing. (I am very involved with the the last four stages.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~I have learned
***** Better Leadership & mentoring Skills
***** Better communication skills both written and verbal
***** I have learned to daily triage and work with Physician providers, their clinical staff and more
***** I have gained understanding – more... of EHR. ICD-10, MU Stage 2, Critical Care and ambulatory from a software test and implementation perspective.
I have to say my manager has actually been a phenomenal mentor, communicates expectations clearly and has been an absolute joy to work for these last 3 years.
The people I work with are all very dedicated to providing higher customer safety and satisfaction rates through traceability and auditability of all software applications/tools within a hospital or ambulatory environment.
Meet weekly to share ideas for process improvement(s), brainstorming, discuss issues with ongoing project efforts to obtain another perspective, assisting one another where needed according to our abilities.
I get along well and respect every single one of my team mates. They are all intelligent people with a work ethic and integrity that is a joy to be a part of.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Hardest part of the job
Dealing with other teams that do not share the same work ethic and whos leadership may not hold them to the same standards of professional conduct.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Most enjoyable part of my job
Just yesterday I was on a call with an ambulatory Market. They had stated they were dreading the go-live of the new software and then they shared how absolutely wonderful this go-live has been and that they felt our team did a phenomenal job to ensure patient care and safety was not interuppted with issues and defects. Statements like these are what I am all about and what brings me the most joy! – less