Connecting People to Solutions
The mission of CBE Companies is to make its customers better through:
•Focus on the deepest understanding of its customers' business
•Innovative solutions that provide clear value in solving specific business challenges
•A unique culture and investment in employee engagement
In 1933, the company was founded as the Credit Bureau of Black Hawk County. In 1950, the business became known as the Credit Bureau of Waterloo, and in 1978 it acquired the credit bureau in Cedar Falls and became the Credit Bureau of Waterloo-Cedar Falls. Through the mid-80s, the company purchased or opened credit, collection, and reporting agencies in various locations throughout Iowa, as well as in Illinois and Indiana. Thomas R. Penaluna purchased the company in 1986 and has served as President, CEO, and sole owner since that time. In 1987, the Credit Bureau incorporated and changed its name to Credit Bureau Enterprises, Inc.
In 1998, to reflect its growth and the diversity of its services, the company changed its name to CBE Group. It then sold its Credit Reporting Division to Equifax in 2002 to focus on debt recovery business.
In 2011, CBE Group’s Corporate Headquarters relocated to a new facility in the same Cedar Valley community. This new facility has provided a superior home-base from which all operational centers receive strategy direction and support.
In 2013, CBE Group underwent a corporate structure transformation to best reflect and position its strategic objectives. This included the creation of a new parent company, CBE Companies.
CBE Companies’ 80+ year history is dedicated to growth and service in the credit and collections industry. When Mr. Penaluna bought the company in 1986, it employed 35 people. Today, CBE Companies staff is over 1,600 and continues to grow. CBE Companies' success is fueled by meeting the growing expectations of the clients we serve.
10 salaries reported
$13.38 per hour
4 salaries reported
$11.46 per hour
5 salaries reported
$10.66 per hour
Founded in 1933, CBE Companies is a global provider of outsourced call center solutions focused on connecting people to solutions. The company specializes in receivables management, fraud and customer care services. This narrow focus enables the company to be an expert in every aspect of the business. From a one-of-a-kind culture immersion approach to a proven ramp process, CBE's focused expertise saves its partners money and enables them to focus on their core business.
With more than 1,300 people in six locations globally, CBE Companies can deliver the right solution in the right location(s) for your ever-changing business needs. Its corporate headquarters is located in Cedar Falls, Iowa, with two facilities in Waterloo, Iowa, and additional facilities in Overland Park, Kansas; New Braunfels, Texas and Manila, Philippines. The organization is consistently recognized as a local Employer of Choice. It has also been recognized by Workplace Dynamics as one of Iowa’s Top Workplaces. – less