Strict work environment with minimal engagement with employees.
Executive Liaison Writer (Former Employee) – Tempe, AZ – June 17, 2017
The compensation was fair; however, they managers frequently changed strategies and did not allow an appropriate time frame to truly collect data to gauge results. It cause a lot of duplicate entries and counterproductive work.
Administration Certification Specialist (Current Employee) – Waterloo, IA – June 6, 2017
It's a good place to work. You spend all day on the phones. They are good with your schedule typically. Debt Collection takes a special kind of person, but when you can actually help people, it's nice.
Collections Representative (Former Employee) – Overland Park, KS – February 22, 2017
I love working at CBE Group in Overland Park office all the supervisors were always available and very helpful I didn't feel like just an employee I felt like family there I loved CBE Group and hate the office closed
Collections Representative (Former Employee) – Overland Park, KS – November 29, 2016
A typical day at work at CBE Group was very busy, all supervisor were hands on and open to help with any issue ,I always felt very relevant and appreciated. The hardest part about CBE Group was having to leave due to closure of the Overland Park office, The most enjoyable part was getting to know all management and co workers and building relationships with them all.
Cbe was very understanding and helpfull with any issue we had i always felt at home there
Human Resources Recruiter (Current Employee) – Waterloo, IA – August 26, 2016
Most of my career at CBE has been as a collections associate and I would say that I am most proud of how we are changing the collection industry. Treating consumers with respect and understanding, while still meeting the needs of our clients is so important to our company and it shows in each call that we make. I won't say that it is easy to work here - the expectations are high. You have to work hard, adapt to change and have a positive attitude, even on your toughest days. But you'll be rewarded with opportunities for advancement, co-workers and management who you can build lifelong friendships with and find pride and purpose in your work.
Fraud Investigator (Current Employee) – New Braunfels, TX – August 26, 2016
I really enjoy working here. The management is good, and they seem to care. My pay could be better, but it could also be worse. If I have good attendance, I bonus off it. Good opportunity to move up. Investigating fraud is interesting, so its not boring, though it is difficult at first. Good training program. The bottom line and secret to working here and being happy is: if you come to work and do your job, there's no problems. Most of the complaints I hear are from people that come in some of the time or come in and just mess around. I would recommend working here if you are someone that actually wants to work.
Supervisor (Current Employee) – Cedar Falls/Waterloo – August 19, 2016
I am currently a Supervisor at CBE, but started my employment with the company as a Call Center Rep. I have grown professionally and personally throughout my tenure here. I feel like CBE cares about the people more than other employers I've been employed with. The company is constantly looking for new ways to improve benefits, compensation and environment for employees. I would suggest this as a great place to start your career!
Student loans (Former Employee) – Waterloo, IA – February 29, 2016
Worked for the department of educaton for ten months. Was told for weeks if I hit minimum of my goal I would be alright and not let go. They fired several people without warning. I was 38 weeks pregnant when they let me go. I hit goal and everything. I honestly think it was because they did not want to pay me maternity leave. Don't waste your time, management lies to your face. When they called a group of us in the office they had management pack up our things. They had second shift come to work and get called in the office right away while first shift collected all day for them to make money and then let us go. With your breaks you had to log off a computer and log back in. Sometimes it took five minutes to log back on, if your late you got disciplined for it. So a 15 minute break would really be ten minutes. Look for employment elsewhere.
Collection Specialist (Former Employee) – Cedar Falls, Iowa 50613 – September 7, 2015
The attendance policy and points system is difficult to navigate as a new hire. Especially for me since I have a ill special needs child. Commision incentive is kind of a scam. Break and lunch to short.
training, co workers, management, work enviornment