Helping customers with their technical issues was always a blessing that added so much to my knowledge and experience.
Pros: all aspects of project management
Cons: project management is not an easy profession, but, truly fulfilling and compelling in concern with helping people overcome their issues.
There was no typical day at work. Phone rings and you're hearing issues at various sites. As Project Manager, I never knew what to expect at any time. I like the continuing technical training programs, kept me active in technologies. I liked the wide range of systems I supervised-fire, security, diesel, pumps, valves, HVAC, electrical power, data center systems, control systems, building control systems, etc. The ability to learn about issues at origination, plan projects overall, and coordinate with executive staff at sites as well as track contractors and vendors is a wonderful learning experience each day that taught me so much and blessed my life with each experience.