Pros: alliance director could be a great team builder, complimentary, and care about long term success
Cons: alliance director could be selfish, abusive, and uncaring
Many CBRE accounts have great Alliance Directors, and many have uncaring single agenda ADs (keeping their own job). I had the chance to be on both. It takes an AD who really values people and wants to do things the right way to make this a great place to work. On my first account, Peter was fantastic and managed the needs of the client with finesse - he had great relationships with the Client because he cared and viewed the relationship as two way. He also worked very hard each day to grow those relationships. He would say no when appropriate. My last AD, Steve, could care less about people (others had formal complaints against him) and was a 'yes' - never really caring about his own people or the client. The relationship was entirely one way, whatever the Client said he agreed with, regardless of the short term or long term implications. It continues to be a disaster. No one cares about each other. Just earning a paycheck, hence the title of this review. I hate mercenary environments. Everyone doing their own thing, just satisfying a checkmark box. A great deal of email managers. If you are considering CBRE, ask a lot of questions about how problems are handled with the Client, ask for examples of CBRE saying no, responses to maintaining and growing relationships, the quality of those relationships, and how often team members meet outside of normal office hours.