Trainer, All Web Leads, Austin, TX - July 17, 2017
To be a CCA or work with some teams in AWL is not for all. You must have a thick skin and foremost not confide build friendships in this company. Metrics is what they aim for but favoritism can come play in promotions in the company. You will take calls as a CCA from consumers who are rude, threaten your life and your children and so much more that can become hard when you hear it day after day. Hard work will be noticed but not always appreciated. Some parts of the company do not have the same culture and can actually be a great work from home job.