CCA Employee Reviews

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It is really a good job to work at is really nice the people you have to be able to work hard
Correctional Officer (Former Employee) –  Bartlett, TXAugust 31, 2017
It is really a good job to work at is really nice the people you have to be able to work hard! It was really nice environment the Inmates a while cooperative
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Ongoing
Anonymous (Current Employee) –  Boston, VAAugust 29, 2017
Clients and coworkers are fantastic, and this company could truly flourish... Lovely rural location with easy commute for reliable source of income...
Pros
Great clients, nice coworkers
Cons
prefer not to comment
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stressful
Correctional Case Manager (Former Employee) –  Cushing, OKAugust 26, 2017
very stressful environment and no teamwork
the pay and benefits are good the experience was not that bad
the experience of working with offenders was overall not bad
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stressful and harmful
Correctional Officer (Former Employee) –  Winnfield, LAAugust 18, 2017
I was shot 4 times by an inmate who stole another officers gun, one officer got shanked right in front of me and died. Very toxic work with very little pay.. only 8.50 an hour to put my life at risk
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Rat Race full of Corruption
Training Manager (Former Employee) –  Hughes, OKJuly 24, 2017
Like most corrections agencies & companies, CCA is a perilous, corrupt organization. Managers higher on the ranking system let the heads of their subordinates roll to save their own necks when caught in scandal.
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Its ok
Correctional Officer (Former Employee) –  Whiteville, TNJuly 19, 2017
I mean the sort team is very good the work place is alright it will be better if they had 2 barrier days than 4 its not really even the job if people do team work more than anything i think the place will be better
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Not a job for everyone.
Trainer, All Web Leads (Former Employee) –  Austin, TXJuly 17, 2017
To be a CCA or work with some teams in AWL is not for all. You must have a thick skin and foremost not confide build friendships in this company. Metrics is what they aim for but favoritism can come play in promotions in the company. You will take calls as a CCA from consumers who are rude, threaten your life and your children and so much more that can become hard when you hear it day after day. Hard work will be noticed but not always appreciated. Some parts of the company do not have the same culture and can actually be a great work from home job.
Pros
work from home and full time will get benefits
Cons
Management lack communication, Constant hostile work, and promotions are not as easy as they claim.
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Great atmosphere to learn
Teaching Assistant (Former Employee) –  San Francisco, CAJuly 17, 2017
As a teaching assistant, I learned a lot from working alongside an experienced professor. From lesson planning, to working with students in the classroom, this experience was extremely enriching.
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CCA for post office
City Carrier Assistant (Former Employee) –  Long Beach, CAJuly 17, 2017
great career place with great pay. I worked 7 days a week and about 8 hour days on weekdays and 6 hour days on weekends. I believe once you became a regular, you stop working sundays and its your choice to work over time or not by putting your name on a list.
Pros
pay and benefits
Cons
walking, dogs, sun, rain, small fan
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Management sucks
City Carrier Assistant (Former Employee) –  Aurora, COJuly 15, 2017
They treat you like a number and they are always on you to move faster. They compare you to carriers who have done the job for years and make you feel like you'll never measure up though they keep saying you will. They say it takes time but give you no time. You feel constantly rushed and even if you skip lunch and avoid stopping to go the bathroom, you never meet their deadline. If the mail truck is late getting to the station, you're late getting back but they still expect you to do 5 hours of work in 4.

They claim they are hard on you so that you'll be successful and they see great potential in you. When honestly, they are being hounded by their bosses to get you back before 6 and you know that blame travels downhill.There is a lot of stop and gogogogogo and stop. Often times you have to wait on others before you can leave.
Pros
paid hourly and hours are long
Cons
long hours, little benefits, never enough time.
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great place to work
Correctional Officer/Senior Officer (Former Employee) –  Eden, TXJuly 14, 2017
great pay, great benefits, can be dangerous but it usually isn't. possibility for overtime if you are hourly. some travel. great training. good staff.
Pros
pay is good
Cons
can be dangerous
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it was an ok place to work
Correction Officer (Former Employee) –  Bartlett, TXJuly 11, 2017
It was an alright place to work. Most of the time you had to worry about your coworkers. Their was some that didn't care about their jobs and did stuff they wasn't suppose to be doing. The pay was horrible.
Pros
free lunch
Cons
no actual lunch break had to eat whenever you had the chance.
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CCA Review
Mail Carrier (Current Employee) –  Buffalo, WYJuly 3, 2017
A typical day at work can be very hectic! But very rewarding! I've learned the layout of the city here. I also get to work outside every day! I really enjoy delivering mail in town here!
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Hectic place to work
Correctional Officer (Former Employee) –  Whiteville, TNJune 30, 2017
Hectic place to work. Work long hours, dealing with inmates that are disrespectful. Management does not care about the well being of their employees at all.
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I was a guard I maintain safety and security of offenders in the pod
Prison Guard (Former Employee) –  Woodville, MSJune 26, 2017
I didn't like the job because it was very dangerous. There was no structure accountability and discipline. It was like the inmates ran the prison. When bullets and a magazine was found it was time for me to go
Pros
Great benifits
Cons
Very dangerous work
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Productive place of business
Call Center CSR/Collections Rep (Former Employee) –  Dallas, TXMay 30, 2017
Great company to work for. Good benefits Good management they treated there employees as family and it showed. Nice clean moderate building and equipment.
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Dead end
Correctional Officer (Former Employee) –  Eloy, AZMay 21, 2017
Terrible work life balance. Facilities are always short staffed so expect at least 12 hour shifts...possibly 16. Management and supervisors are terrible and dont care about line staff. Understaffed and unsafe. Healthcare keeps increasing in price every year, and the coverage decreases. No raises in several years. Dont expect to make a career out of this company. If you enjoy corrections, go to State DOC.
Pros
Some good co-workers
Cons
Management, supervisors, benefits, long hours, no free time
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This was a busy and sometimes dangerous job
Medical Records Clerk (Former Employee) –  Chattanooga, TNMay 1, 2017
A typical day at CCA can go from mundane to extremely busy and chaotic in a matter of minutes. Everything you do affects you, your coworkers, and the inmates. Following orders is very important for everything to run in a structured manner. Doing the best job assured there would be less mistakes and safety. The hardest part of the job was never knowing what to expect form the people you were there to oversee.. I enjoyed feeling that I made a difference by being the best employee possible.
Pros
Fast paced job that was rewarding
Cons
Dangerous situations at times.
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worked with an awesome bunch of people
Dish Room/Pot Cleaner, Prep Cook, Cook, Food (Former Employee) –  Graceville, FLApril 30, 2017
cca was a all around fun working environment. The people i worked with made the difference. They also focus on safety which is great for the employees. It was a great place to work.
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It was just a job easy to get on
collections rep (Former Employee) –  Dallas, TXApril 26, 2017
No benefits and they practice unlawful collections practices act by illegally threatening people or manipulating them to pay their bills. They are not a good company to work for.
Pros
easy to get hired
Cons
no room to grow
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Overall rating

3.5
Based on 307 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
3.5
Job Security/Advancement
3.2
Management
3.0
Culture
3.2