General Kitchen Worker (Former Employee) – Crowley, CO – September 26, 2013
Work would be short burst of chaos when serving followed by long periods of prep for the next meal. Due to the high turnover rate, I learned how to effectively manage a team, train incoming employes, how to work inside a team by using each indivual where they can best excel, and how to communicate with and outside team to ensure a smooth and effecient production. The management would vary depending on the indivual, co-workers would be the same, again due to the high turn over rate. The hardest part would be keeping things running with each different area while serving, and the best would be the time inbetween serving because it provided the chance to learn the essential skills of the job
Senior Detention Officer (Former Employee) – Houston, TX Houston Processing Center – November 15, 2015
My biggest concern was managemen and co-workers.. I have no complaints about detainees or the job duties nor long work 12hrs shifts. If the Warden likes you. You can do whatever and treat whoever like you see fit. Corporate stands behind wrongful terminations & all sorts of harassment complaints. The list is long. If I can say one thing to help someone who's considering employment.. Please know policy... Do your research, females do not mix business and pleasure..
This is a real review... The management is all bout money for themselves, so when the cost of living goes up our pay doesn't. The place is dangerous for so little pay. You have to work overtime to make ends meet so you are never home. They treat you like a investment and not an employee. Its ok to work for a while but not a career.
I worked at CCA for a year, the money for the job was poor. Dealing with inmates all day is certainly not for everyone and it can be dangerous. The people you work with tend to be more difficult than the actual inmates. tons of policies, just basically sitting for 12 hours as a watchdog in a pod. Trying to get inmates to follow procedure can be a daily fight. Could be a good job if the pay matched the needs of this job.
Human Resources (Current Employee) – Rather Not Say – October 20, 2015
It's all about who you know at this location, and there is a very cliquish small-town atmosphere here. Some individuals are allowed to ignore the rules and get away with it, others not so much. It is very difficult to try and have a consistent workplace when there is pretty blatant inconsistency in the actions of leadership--and of course the employees notice this. One of major employee concerns was that there was favortism at this location. It made my job pretty difficult to try and convince the employees that this wasn't the case and also to try and get the leadership to be consistent with promotions/disciplinary action, etc.
Benefits are seriously sub-par. There are several medical plans available--high deductible, even higher deductible, and an HRA plan which has a little over $1000 deposited for a family--then a rather healthy deductible which kicks in BEFORE the plan finally pays 80% of costs. Considering that the wages are relatively low in corrections at this location, these are not good plans. I've worked for organizations with lower revenues than CCA which offer traditional 80/20 plans with the typical $20 co-pays. Shame on CCA.
Horrible, horrible turnover--about 60% in the location. And this isn't the worst location for turnover. Some locations averge closer to 75%+. One good thing about this is if you have your heart set on a corrections career...you won't have to wait too long for an opening to come up!
I will give credit to corporate for being pretty much the opposite of Whiteville. Corporate has many excellent people, is very supportive of the locations.more...
CCA does hire individuals from other industries; many of the officers hired came from industries other than corrections.
OK I guess if you come from corrections but way too bureaucratic for me. It takes a lot of different approvals to implement anything, and you also have to get the approval of the agency your location contracts with (state, county or federal agency).less
Corporate office, multiple locations if you are open to moving for lateral tranfer/promotion, location had diverse workforce
Very cliquish, high-cost medical insurance, bureaucratic
Case Manager (Current Employee) – Florence, AZ – September 28, 2014
provide counseling for inmates make rounds through pods hand out legal mail supervise correctional officers many different contracts to learn i.e. ICE, US Marshalls, California State, And Hawaii state prisons. some management passes their jobs off on those with which they should be leading. majority of coworkers are friendly and helpful hardest part of the job is dealing with the work load and always being short staff most enjoyable part of the job is the people with which you work.
CCA Letter Carrier (Former Employee) – Bellingham, Stoughton and Franklin, MA – February 23, 2015
To do this job, one must sacrifice everything in their life. There are no days off, no holidays, no benefits, no support from the union or management, or co workers for that matter. The pay is decent, but the hours and work conditions would be intolerable for most. This job requires not only that one sacrifice everything in life, but requires that a person have a constitution that most people just do not have. One must work in any, and I mean ANY kind of weather conditions. For example we delivered snow this winter when there was a major snow storm going on, the temperature was 10 degrees Fahrenheit, the wind was blowing, there were already 3 feet of snow on the ground, nowhere to park, hardly anyone shoveled paths to their mailbox, and customers and supervisors complain because you don't deliver the mail faster. It really takes a special type of personality to perform this task. After spending a short time sorting the mail in the office, if you can do it quickly, then it's out on the road, where you deliver, deliver, deliver mail. If you are fortunate enough to finish what mail you had, management rewards you with more mail to deliver, sometimes delivering to after 7 pm at night.
Extreme weather conditions, intolerable work loads
I held many titles and excelled in all I did. Unless you're dirty you will not work long here The inmates can be trusted more than staff. The head of management to the lower levels are all corrupt. The pay was minimal but the Supervisors excluding the Warden was very incompetent and back stabbing all the while smiling in your face. This place needs to be audited with no time to hide and fix errors.
the people were friendly to work with got along with all my coworkers
(City Carrier Assistant) Letter Carrier (Current Employee) – Yonkers, NY – November 24, 2014
management didn't understand priorities outside of work and wasn't scheduled was expected to work 7 days a week if needed the people who helped me out the most were the regular carriers and the postal office clerks their working outside while it rained or during extremely cold weather wasn't pleasant either
would have to work 7 days straight with no days off sometimes
Customer service (Former Employee) – Las Vegas, NV – December 29, 2015
Overall the best job I've worked, check appointments and daily schedule assisting doctor when needed. Worked front office taking messages and set cheduling. Storgong verbal communication skills co-works were great. The most enjoyable part was meeting new people and helping in anywat i can.
Corrections Officer (Former Employee) – Washington, DC – December 28, 2014
I'm speaking of the Washington DC location only! This place is extremely terrible place to work. Extremely racial. Nothing military about it. You must fit a "click" to be able to get overtime. No room to make decisions. Have been through 4 wardens and none of them seem to be able to "fix" this facility. I actually got more respect from the inmates than my fellow co-workers! If you know, or are friends with the right people, you will never get in trouble. (Example: Chief of Security fraternizing with the incoming officers. Nothing happens. Capt. busted for DUI, nothing happens. Officer takes it upon himself/herself to come in early to help cover shift, you're accused of stealing time!) I worked in this place for 7+ years. I'm surprised I lasted this long. When I started, I got .23 cents for my military experience. In those 7 years, just 2 raises. It's union and that's a HUGE joke! Union never helped me in any way, shape or form...... even when being wronged. They DO NOT pay for being bi-lingual but you will get written up for insubordination (and given a day in the street) if you do not translate. My suggestion, if you absolutely need a job, take this temporarily until you find something better.
Free lunch (Inmate food)
Staff (Most). Hours (15 minute break for a 12 hour shift). Pay.
In my opinion it is not a great company to work for. Most every day there are uses of force, which is a bit easier when you are younger every one there is trying there best to go home everyday after the shift, be it 12 or 16 hours The hardest part of the job is never knowing if you are going to be involved in a fight / stabbing / or have an inmate commit suicide I do not enjoy corrections anymore, it is a job now not a career
CCA is an overall good place to work. I've learned many rules and policies of the company. Some of my co-workers could have been more professional. The hardest part of the job was getting the inmates up for pill call and medical late at night. The most enjoyable part ot the job was going to work, doing my job with a feeling of accomplishment.
Pros were job security, good benefits, good pay.
Cons were really challenging inmates being hard-headed.
Correctional Officer I (Former Employee) – Whiteville, TN – December 5, 2014
It was and ok job we just had bad management the inmates wasnt to bad i worked 12 hours everyday sometimes 16 hours, my co-workers were good they helped sometimes When I was the only utility worker some nights. Hardest part of the job is trying to go home after 12-16 long hours. My enjoyable days that I've had there was durning training.
I will just say that you are working in a prison. It's a high stress environment and you don't know what will happen from day to day. The staff for the most part are very friendly and do what they can to help you out in any situation. It is the type of job that either you love it or you hate it. It is not for everybody, but if you are dedicated you can have a good career in it.