A great place to work.Demand Package Solutions, which involve the review of third party medical claims. Review medical information via images scanned into the Medflow database. Determine if any information is missing or needs to be further verified. Make outbound calls to providers, attorneys, billing services, and other insurers as needed to obtain the missing information. Document information received in both the Medflow database and the customer service software specific to each image viewed. Communicate clear and precise directions regarding the information obtained. Move the medical bill image to the next appropriate department for further review or return to the provider. Identifies system problems and process improvement opportunities and communicate effectively with other appropriate areas within Auto Injury Solutions. Recognize and document repetitive error trends. Interface with other customer service representatives, providers, attorneys, billing services, and other insurers while maintaining a professional attitude.
Holiday lunch, paid time off