Pros: open, clean, neat, fun environment
Cons: short breaks, benefits, hours/schedule
Open Guest Service Desk, Prepare desk for 10 AM open, selling of Gift Cards, Answer Mall Calls, Work with Housekeeping, Security , Engineering and Mall Management to maintain ultimate guest services.
Recruited/Interviewed Guest Service Reps. Managed 6 Guest Service Reps. Responsible for Employee Reviews, Managed and updated all Guest Service desk Policies – more... and Procedures.
Great Co-Workers respected by all.
Most Difficult part of job: Maintaining high Guest Services during the Christmas Holiday.
Most enjoyable: Having ongoing communication with the public and having a great relationship and managing my Team. – less