Call center environment. This small company had no employee handbook. Made rules/policies up as the days go by spontaneously. Management had poor communication with employees. As being part of a "Team", there was no team. It was every man for himself. Too much gossip and favoritism. Management/HR scowled at employees as if they were animals. Again, favoritism showed when only "certain" employees would receive special treatment on celebratory days. According to the calendar where tardiness and absences were recorded, it showed that it is better to call in, than to be 1-5 minutes late, therefore, people who did not come in to work were not scowled at, but people have gotten into accidents, or need emergency surgery, management counted those as absences, and were noted and penalized for that. Overall, a horrible, unorganized, unfair company to work for due to decisions made by HR/Management which was held by one person.