Stressful and unprofessional
Inbound Customer Service Representative (Former Employee) – Harlan, IA – October 23, 2017
A typical day when you first start is very scary. The training is a little basic and the knowledge they give you before going on the floor is basic as it gets. Management is fine as long as you know them either outside of the work place or stay off the radar, but once you are on their radar a lot can go wrong very quickly and you start to notice how unprofessional they really are. The hardest part of the job is accepting that the people that are telling you how to do your job, do not know themselves how to do your job and dealing with constant belittling on and off the phone. As well as realizing that any investment you put into the company as far as loyalty and flexible on your hours as they request, that is not reciprocal. The most enjoyable part of the job is the pay, it is very well, partly believed to be because of such a high turn over rate, and partly because well the job is well worth it.