A highly fast paced enviroment and somtimes stressful but that is for the most part the position I held. The perks were a cafeteria and medical bldg.
Driver Manager/Dispatcher (Former Employee) – Indianapolis, IN – July 18, 2016
On a typical day I would get in early before my scheduled hours of 7:30am and run my board to see where my drivers were and check to see if there was any potential service failures. Then I would speak to the driver either by phone or via qualcom of their updated eta to customers and the reason of the delay so I could communicate to the Area Planner and Customer Service Rep. A lot of the management and the new hires for the Driver Manager, Area Planners, Customer Service Reps did not have any experience in the Transportation/Trucking Industry. They were for the most part just out of College or just have a college degree . That was the hardest part of the job was getting them to understand what the truck driver needs and experiences they have on the road which I had in the years I have worked in this industry and also I was at one time married to a truck driver and went on the road with him during my vacation time. The most enjoyable part of the job was getting to know and understand the personalities of the drivers and co-workers and of course the customers. My driver retention was awesome , I would go months without losing a driver off my board, the drivers trusted me and we were a team .
They had a full service caferteria for Breakfast, lunch and dinner for employees and drivers, they also had a medical building with a Nurse Practioner for the drivers and employees to see.
Their healtcare plans were not very good, high premiums and deductables .
This is not a well run company. If they can find a loophole not to pay you what you're owed that's what they do. On pay stubs they make it look like they have reimbursed the driver however if you do the math yourself, at the end they will deduct what should have been a reimbursement. So you have to go through the pay stubs carefully. They don't like to pay detention pay even if you follow their rules. They will find a loophole not to pay you. When you call about your pay issues, you WILL get the run around. Whether or not it gets fixed may or may not happen. You can end up waiting several weeks after lots of arguing. Their open door policy is complete nonsense. You can never go up the chain of command. They have no idea how to schedule loads properly and regularly you will not have all the appropriate info when at consignor. They do not care about a driver's safety. Best bet is if you have an issue go to a weigh station and demand a DOT inspection. Their mechanics will claim they have done the work on your truck but really haven't. Told me they swapped my batteries however they didn't. The batteries were dirty and hadn't even been touched. No finger prints on the dirty batteries anywhere. Kinda obvious. Got run around when pointing that out to the mechanic. Don't go through the schooling through them either. The wagelock is a gimmick. Very rarely does it pay and you won't get it if your truck isn't running right. Some of what goes onto the scorecard are out of the drivers control which is what makes it difficult to earn wagelock regularly. DM's will pull a fast one and givemore... you a load they know will be late even though not the drivers fault it gets counted against you on your scorecards. Even after pointing it out to them. They will tell you they will take care of it but they don't. Loose out on a money sitting and waiting for responses, for truck to get fixed, for sitting at consignors because you don't have right info or the load was live load/unload instead of drop and hook. Night DM's have no authority so you are out of luck on nights and weekends are no better. Working for this company requires lots of arguing to get what's owed you or to get things fixed. This is not a smooth running company. Seemed like people either don't want to do their jobs or don't know how. Take your pick.less
truck driver (Former Employee) – Indianapolis, IN – July 1, 2016
the only thing good about this company is their free lunch in orientation they screw you over on your money they screw you on the maintenance on their own vehicles i dont recommend these people to anyone.
I learned a lot everyday at Celadon, the work environment is wonderful, managers too. I really love Celadon and working there was an awesome experience. I considered all my coworkers my own family. When you love your job there is no hard part of the job.
Poorly ran company, will take what they can get away with from you!
Lease purchase (Former Employee) – Otr – June 20, 2016
We are lease purchase here. We work very hard to stay above water. They keep 30% of your fuel surcharge, keep most of the fuel rebates, and nickel and dime you to death. They claim lots of drop and hook, but mostly drop and look, because there is not an empty there. Then after running around searching for a trailer you have to get things fixed on it. They don't hold drivers accountable for dropping trailer with bad tires and in need of repair. You really have to watch your pay to see where you have been cheated. They took money out of my escrow account to pay for a repair that I paid with my Visa, a month has passed and still trying to get my money back. Lease purchase get mostly short, heavy, low paying loads while the good stuff gets brokered out or put on company trucks.... Also, beware of the leasing company they use (Quality) , they don't care anymore about you than Celadon!
Over-the-road driver (Former Employee) – Indianapolis Indiana – June 16, 2016
This company's drives on making a profit at drivers expense. There is almost zero on time and when you complain they figure out a way to screw you on your paychecks. I would not recommend this company to my worst enemy.
Company Driver (Current Employee) – Laredo, TX – June 13, 2016
i came back because of equipment and especially because they have battery operated apu,recruiter and first dm did the best they could to keep me busy i did not give them a chance at first but need to be patient with anything in life correct whats the sayin rome was not built in a day but they were/are great with working to see what works for you looking forward to second try
Truck Driver (Former Employee) – Indianapolis, IN – June 9, 2016
I would start and end my day with inspections on the semi. The company would expect you to stay out for at least 3 weeks at a time and only 1 day off per week you were out. Benefits were not that great, they were to expensive. I did however like the computer logg book but thats about it. the truck they gave me always was breaking down.
Dispatcher (Former Employee) – Indianapolis, IN – May 27, 2016
This was an awful place to work. I was a dispatch manager and the place was filthy and loud. I would have to hear very bad language and watch people Chew Tobacco all the time. The management is inexperienced and doesn't know how to communicate with their workers. They treat the drivers awful and I wouldn't recommend this to anyone. They also lied about the bonuses and said they would pay up to 15 to 20 thousand extra. Hardly anyone ever received a bonus and if they did it was well below 5%.
Front Desk Receptionist (Former Employee) – Indianapolis, IN – May 13, 2016
I loved the work and the coworkers. The Manager was great, but didn't tolerate being late. It was actually a pretty good company. They downsize a lot so don't get to comfortable. Everyone is replaceable!!!
DRIVER (Former Employee) – Indianapolis, IN – May 10, 2016
good job and people best job in a long time out standing people to work for u just wish i could go back u you will not just drive u will work as well...............................................................................
Major Concerns about Management and Upper Management at this Organization
Recruiter (Former Employee) – Indianapolis, IN – April 13, 2016
Celadon has a lot of things to work on. There are many great staff members at this organization, and even a few managers that take care of their staff and look to develop them in a positive way.
However, the core section of Celadon Management and Upper Management is dominated by self interest. Much of the management members care about advancing THEMSELVES and they do not care about the moral or ethical cost of doing such things.
In addition, Celadon has a very bad habit of buying up companies WITHOUT making sure the back end is well staffed and has updated processes to HANDLE their changes.
Celadon had a 72% increase in employees in the last 2 fiscal years. (June 13-June 14; June 14- June 15). Despite this fact, MANY departments have seen few, if any, staff additions These departments routinely inform upper management of changes that are needed, and upper management denies these changes - typically because of the cost.
What this results in, is staff that is extremely overworked and processes that are either on their way to breaking or already broken. Good employees will warn their managers of this concern, but most do not listen, because helping their employees does not necessarily effect their upward movement. It is only when it does that these managers will mitigate these situations.
My advice to Celadon is to train their managers, make sure they are not narcissistic or dealing in practices with staff that could get the company in legal trouble. Human Resources needs to take a more active role and hold Managers accountable for such behavior.
In addition,more... Celadon needs to start taking care of its staff, as well as move the company forward. At some point, if it continues to not correct department issues in favor of acquisitions or other purchases, it will fail.less
Great Coworkers; Lots of Growth
Power Hungry Management; Inethical Behavior; Human Resources Department weak; Disorganized