Thank you for your feedback and comments. We are so glad to hear that you find Cellular Sales a fun place to work, but apologize that your experience may have changed a little. Please be sure to vocalize your above concerns to Leadership as we want to continue to provide the best experience in the workplace for all our sales consultants, especially with any changes that may occur.
As you know, a big part of our culture is building a strong client base with your customers to allow for more opportunities to make appointments, this in turn can help you create a little more flexibility in your own schedule.
We strive to continue to improve and develop and want to make sure that Cellular Sales continues to be a fun and lucrative place for you to build a career!
Thank you for taking the time to give your comments and feedback. We are sorry that you had some concerns within your new market and your experience with us did not match our intention of being the best place you have ever worked. We will take your feedback and address the places we missed in delivering a great experience for you, as well as work on our continued improvement and development in those areas to be the best we can be. Best of luck in your future endeavors.
In follow up to the comments already written, with a new market there of course will be learning curves along the journey to success. There are many positives to being with a new market/region, but one in particular is the ability to grow, share ideas, and help be a part of the development of the success of the market. We highly encourage communication and hope that we can utilize your concerns and comments to help us grow.
A book of business is also encouraged through creating and developing strong customer relationships and giving them a 'wow' experience, following up, and providing a long term solution to those customers that will want to come and see you again in the future. It definitely takes time to establish this book of business, but once establishment occurs, many will reap the benefits of booking appointments, not having to make as many warm calls through our leads system, and having a little more flexibility in scheduling.
Training is so important to us and we will work on enhancing our training experience to help avoid these kind of concerns in the future. All the best.
We are so glad you are enjoying working for Cellular Sales and all the fantastic opportunities that we have to offer. We couldn't be happier to hear that you recognize that we are here to support you and have fun in a team environment, all with the ability to make a very lucrative living for yourself and your family whilst being in an entrepreneurial mindset! Unfortunately the retail hours come with the industry, but hopefully that schedule flexibility will help the control of determining your schedule hours a little. We hope you continue to enjoy your career here!
We are delighted to hear that you find Cellular Sales a fairly easy place to work and that you are happy with the ability to make a lucrative living. It is a constantly changing industry and so the accessible resources in our University and through Verizon's Information Center are something we encourage to look at whenever any changes go into effect. That way it is a little easier to keep on top of them when they happen!
A strong 401K program and match are offered after 1 year of service and lots of information on this is available through CSU should you want to do any more research. We are also pleased to be able to offer health benefits and hope that they cater to most people's needs, but apologize for those to which they do not.
We wish we could offer paid time off, however, being 100% commission makes this a little tricky. Being able to make such a lucrative living here, paired with the ability to have some flexibility in your schedule to take days off at your leisure could be considered a bonus in lieu of paid time off.
We appreciate your feedback as it helps us in our continued development to make this an enjoyable career for all that are employed!
Thank you for providing such positive feedback about Cellular Sales. We are excited to hear that you enjoy the opportunities that we have to offer as well as the fun, competitive, and friendly culture that we strive to continue to develop!
I want to thank you for taking the time to leave your feedback and comments. We are sorry to hear that you are not feeling as happy with the work life balance that we put emphasis on being a big part of our culture here at Cellular Sales.
As you know there is a lot of potential to make a very lucrative living and determine your own paycheck. We always encourage our sales consultants to not forget the importance of follow up with all customers to develop that strong and loyal customer following and to book appointments to help with that flexibility of scheduling.
Please feel free to talk to your Leader/Director about any concerns you have and they can offer advice and strategies to help develop more of a healthy work life balance working less hours and making what you need to create that healthy lifestyle for you. We hope that you continue to enjoy being a part of the team and are excited about the opportunities ahead as you grow your career with Cellular Sales.
Thank you for your comments.We apologize for your concerns in regards to chargebacks. We are working very hard as a company to minimize them for our consultants as well as for the company itself. We have made significantly huge improvements over the years and will continue these efforts to lessen any chargebacks that may occur.
We appreciate you taking the time to share your experiences with Cellular Sales. We are glad that you enjoyed the training and the atmosphere and culture that we try so hard to maintain!
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are so glad to learn that you enjoy working with your team members, management, and our unique culture; including feeling valued as an employee/partner at 50% share of the commission!
We believe strongly in personal responsibility and people holding themselves accountable, but unfortunately as we grow we have learned that the freedom aspect of our culture sometimes may get taken advantage of, hence the point system for tardiness. As you know, the points that can be accrued in a period of time is quite high providing leniency and flexibility for things that happen in life that may make us late once in a while. All the best in your future career with Cellular Sales!
We are so glad to hear that you're happy here at Cellular Sales. The friendly work culture is something we have always strived to maintain and yes, you couldn't be more right in saying that it is enjoyable to be able to help a customer in a smooth transaction to help keep them happy and give them a great experience. Please feel free to talk to your manager with any concerns you may have for promotion opportunities and ask them to help you set and achieve your goals here! This conversation will not only be productive, but can also help you get noticed so that more opportunities can arise. We are glad to have you!
Thank you for leaving detailed comments and feedback. We are sorry that you had some concerns and your experience with us did not match our intention of being the best place you have ever worked.
As a commission only position, the pay structure will vary day to day and for those who like to see a constant and steady pay check, commission only sales may not be the best fit for them. We do encourage building a strong client base and in making sure that your individual customers are getting a 'wow' experience with you, this paired with follow up allows our consultants to have the opportunity to grow their business and in turn pull themselves to the top of the leaderboards.
We try our hardest to create a culture where our consultants feel comfortable reaching out to management and having conversations with them to help the individual development as well as team development. We will take your feedback and address the places we missed in delivering a great experience for you, as well as work on our continued improvement and development in those areas to be the best we can be.
We are so glad you love working with Cellular Sales! We have worked hard since inception to create a fun and family-like environment and am glad you notice that in our culture.
Sorry to hear about any personal issues you may be experiencing, feel free to reach out to your Director who may be able to help in some way that will allow you to stay working with us! Thank you for taking the time to leave a review.
Thank you for leaving a great review! We are delighted to hear that you enjoyed your experience working with us. We strive to hire people that are a great fit for the company and will work well on individual teams and within our culture. Taking care of our customers and building a strong and loyal client base is our overall goal!
The healthcare is definitely a nice perk for being a mid-sized company and 100% commission. We try our best to provide benefits that cater to most people's needs.
We appreciate you taking the time to leave feedback on your experience with Cellular Sales. There is definitely a lucrative living to be made here!
We apologize for your concerns with our pay structure and travel time. Our 100% commission position allows for flexibility and freedom, but with our growth over the years we have had to switch to a draw system. There are trainings that are given and can also be taken in your leisure time on exactly how this system works.
Some areas have stores that are a little further drive away than others, as we expand and open up stores regularly, this cuts that travel time down significantly. We also offer flexibility in requesting certain stores/shifts and switching shifts with colleagues to allow you to work a little more conveniently to where you may live. Depending on the area of course and the amount of stores, this is easier in some areas/regions. We wish you the best in your future endeavors!