Direct Sales Representative (Former Employee) – Fort Wayne, IN – January 17, 2017
This place will suck you dry. I worked there for 4 months and never received a quarter of what was promised. If a customer disconnects service, you get charged back 100% of your "commission". You are better off getting a minimum wage job.
I have a feeling that any review that is positive about this company is done by someone being paid to. The turnover rate is incredible there. Nobody sticks around for more than a year because they never get paid.
I have worked with Verizon Wireless Cellular Sales going on 6 years. The work environment feels like your not at work because you're having fun selling phones, tablets, and many other products that we offer. The commissions with Cellular Sales are the highest in the cell phone industry. If you have a hard work ethic and driven to make money then this job is for you. You have flexible hours along with great leadership that help coach and train you in order to be successful in this business. One of the great aspects of this job is no day is the exact same. Your always interacting with difference customers and selling the latest and greatest products that have come out.
Retail Sales Rep (Current Employee) – Panama City, FL – December 28, 2016
Cellular Sales is a great company. Best part is you don't get micro managed. It is a 100% commission job and takes dedication to succeed. Management is amazing and will help with any question you may have.
Wireless Account Manager (Current Employee) – Johnson City, TN – December 20, 2016
Cellular Sales is more than just a job, it's a career and I look to stay here for a long time to come. One thing I really love about it is the fact that you get out what you put in. You basically are managing your own business here. The leaders of this company are great and they truly care about you and your sucess. They give you access to multiple tools and trainings to improve yourself and are there for you to help you grow. I highly recommend this company to those who want to grow in the industry and as a person.
Sales Executive (Former Employee) – Rochester, NY – December 13, 2016
I worked there for about a year.
The company pays 100% commission.
If a customer doesnt pay there bill in first six months, you get a "disconnect" and the company charges you for the entire retail cost of that phone. Which is more than what you get paid in commission, seems illegal
Cellular Sales is overall a fantastic company to work for. Management truly cares and wants to see you succeed personally and professionally. They will do anything they can to help you in this regard. With that being said, this position requires a strong work ethic and the ability to adapt. This industry is constantly changing (new products, promotions, etc) and it is imperative to keep up. As far as compensation, you really get what you put in here. If you are willing to work hard, you will be rewarded extremely well. In addition, you are able to make your own schedule to an extent, which is great. The hardest part of this job is the mental aspect. With so much going on, it is easy to get overwhelmed at times. Again, you have to push through and stay focused. As a whole, the pros definitely outweigh the cons here.
Wireless Representative/Mentor (Former Employee) – Klamath Falls, OR – December 1, 2016
This is a 100% Commission place. Its a fun working atmosphere. The hardest part was angry customers with overage, but I was able to not take it personal. I enjoyed working here. Lots of room for promotions here.
Handling customer and business account. working everyday on assisting customers with all their needs. This job was commission based and had to work hard to build relationships with customers for return value.
Sales Representative (Current Employee) – East Tennessee – November 17, 2016
Cellular Sales is a great place to work. Management gives you the freedom to accomplish whatever you want to accomplish. You have the ability to make your own schedule. The working environment is very team oriented and everyone really has eachother's back.
I have only just started my career at Cellular Sales, but it has been a real enjoyment to work here. They actually care about you growing as a person and professionally. Lots of training to get you to where you want to be and the team is always willing to help you in any way possible. In the sales industry you will get what you put into it.
Preached work life balance, but not when you have to give every customer your personal phone number. Flexible scheduling is a plus, but there is no benefits and full commission even if they tell you get paid $10 an hour. It comes out of your monthly commission check and with 73% of their business not returning to the stores, a good commission check is hard to come by. Customers aren't coming back when they find out that they pay more for their phones coming at Cellular Sales than any other Verizon retailer.It's also brand specific due to LG paying each associate anywhere from $30 to $90 per phone they sale. And if anything goes missing, it comes out of your check!!!
This place is beyond awful. They overcharge every customer and encourage it. The reps will try to steal from you and bback customers so they don't have to share the commission with you. The company charges reps full retail for missing items (not sure how that's legal). They take pride in gloating about how few insurance claims they have. Well yeah because they just charge the reps. It was a good job 6 years ago. It's a scam now.
Overcharge customers. Dont get paid for months after starting. Coworkers steal.
Missing accessories, customer deactivated equipment, fellow reps stealing, inaccurate pricing $$$$ out of your pocket. Cellular Sales pays a draw check, against your commissions of $10/hour. After you work 40-50 hours/week and pay for missing accessories and equipment you might see a commissions check of $300/month. Cellular Sales charges more than Verizon does for equipment, all to cushion the pockets of the owners. You must meet new line quotas to "unlock" your pay. Customer loyalty is down, smart people don't trust crooks. Want a vacation? No problem, you are responsible for getting your own shift covered. No such thing as requesting a day off, You won't get it. Oh, and if you don't work, you don't get paid. Deal with it. Over promised, undelivered. Greed has build this market.
Sales Representative (Current Employee) – Kansas – September 19, 2016
I overall enjoyed my time at Cellular Sales. It is one hundred percent commission sales job, where the minimum you would get paid is 10.88 and hour. The overall Job is fairly easy to do but hard to master and be great at as it requires a lot of determination. I was somewhere in between on the more determined side. You have to be able to adapt and learn quickly because the communications world is always changing.
It is hard to keep work and life separate as you depend on customers to call you at all times of the day even on days off to get paid. It makes it hard to have a day off or plan time away between getting shifts covered and depending on these calls to make a living, though it can be lucrative.
Compensation is very good if you are willing to work hard. If you are a lazy person you will be closer to the 10.88 an hour. Few benefits, no actual vacation time, you have to get your shifts covered. Does have 401k and health benefits.
I feel like it is hard to get fired since you are full commission, but have seen it happen if one underperforms. Very hard to advance in the company. You will most likely stay where you are at.
Management is super laid back, if you do your job, management lets you do whatever you want for the most part. You do have to attend sales meetings and other meetings that are required without pay periodically. Plus have to drive far to work other stores at times. Sometimes over an hour.
The other people working there are sales people, so they tend to be fun. That was the best part of the job was the people that I worked with were my best friendsmore... for the most part.
Hardest part of the job for me was keeping up with all the changes, everything is always changing.