Loved working and trouble shooting for customers
Sales Associate (Former Employee) – Cincinnati, OH – August 27, 2013
Opened the store I was working at that day, make sure everything was neat and organized, get my computer working for the day, helped customers pick out the right phone and phone plan that best fit their needs, troubleshot problems with phones and phone plans, gave great customer service to all customers. I learned how to pick out good phones and phone plans to fit the needs of the customer, the customer is always right, learned how to diffuse angry customers and calm them down. Management was barley around, but helpful when needed. doing everything manually if the computers went down. Meeting new people and putting smiles on customers faces before they left the store.