Cellular Sales

147 reviews

Cellular Sales Employee Reviews

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Flexible work schedule and uncapped pay with fine print
Account Manager (Current Employee), Greensboro, NCJuly 28, 2014
Cellular sales was basically everything that was expained in the preliminary training. However, the fact that the company takes missing inventory out of employees' pockets and makes them responsible for client account deactivations is bordeline illegal. I enjoy my job but there are numerous things that need to change at Cellular Sales.
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sales
Sales Representative (Former Employee), Indianapolis, INJuly 18, 2014
Day consists of cold calling and walk in customers. Lots of customer service.
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not what its cracked up to be
Sales Representative (Current Employee), Johnson City, TNJuly 3, 2014
dont believe anything they tell you in the in the interview unless you devote your life to this company you wont make all that much money. Perfect for young people with no families.
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They will steal from you. I can promise you this.
Wireless consultant (Current Employee), Glassboro, NJJune 28, 2014
Cons: everything
This is the most corrupt place I have ever worked for. They will not pay you. Been waiting over 6 months for my last check. While working there I had to go to the labor board over 10 separate occasions to collect payment. They close down stores with out a notice. This job has a pump and dump mentality that they train, cheat your pay then fire you because you ask for your money. This is somewhere you do not ever want to work. Trust me.
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Servant Driven Mentorship Training / Giver's Gain Philosophy
B2B Business Development / Business Account Exec (Current Employee), NationalJune 25, 2014
Typical Day:

A Time: “Prime Client Available Time”
B Time: “Work Time” (Before 8.30am and after 6pm)

7:30 – 8:30am – Emails
8:30-10am – Calling to set appointments
10:30 – 1pm – Conduct appointments (1st, 2nd or 3rd)
1:30-3:30pm – Activations and Upgrades
3:30- - 4:30 – Customer Service, return calls/emails
4:30 – 6pm – Prospect for next day’s calls/Update CRM tracking info

Learned:
Outside sales, – more... servant-driven mentorship, coaching, training, recruiting, piloting programs, creating pilot programs, new business development, B2B sales process, assisting in the creation of National Training Materials, analysis, networking, prospecting, qualifying prospects, conducting discovery appointments, conducting presentation appointments, conducting proposal appointments, negotiation, closing, contracts, building relationships, customer service, managing activity tracking, managing paperwork, managing inventory, decreasing companies costs and increasing revenue, managing time / self management by creating daily, repeatable processes of doing the right levels of the right activities at the right time.

Management:
On call to retail reps, nationwide, for training and coaching through outside sales challenges, objections and questions.

Co-Workers:
Servant-driven mentors who put the client first.

Hardest Part:
My region is focusing on retail and hybrid reps instead of full-time outside sales, which is my greatest strength.

Most enjoyable:
Helping others: Clients and Co-Workers
Being able to find creative solutions within national business development and creative solutions for businesses using our technology to increase effectiveness, efficiency and generating client's more revenue. – less
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No personal life, low commission rates, get treated poorly, no benefits, never know what your paycheck will be
Sales Rep (Former Employee), EverywhereMay 15, 2014
Pros: nothing
Cons: everything
No matter how you looked at it, this company is horrible. Our whole team has been treated horrible from harassing phone calls and emails from our manager to never being paid what your numbers post. The commission rates have dropped significantly, and you have to share every sale with people that perform much poorer than you. They are called share-riders and since the company churns and burns employees – more... like its nothing; you are stuck giving money to weak performers that can't find a better job. Absolutely no benefits! You would be lucky to get a lunch break, no vacation unless you pay to have people cover your shifts, no paid time off, medical benefits are terrible and high priced, no stock options, and no personal life (you will literally work 50-60 hours a week including weekends. Your paychecks will be lower than you expect because they find every reason to charge you for missing inventory and/or chargebacks when a customer doesn't pay their bill. You absolutely own nothing but pay for everything; basically, you are the entrepreneur with all the risks and no rewards. Do not believe for one second that the good reviews on this website came from actual employees. they are written by the owners and people that own a stake in the company that make money on you. This is worse than a pyramid scheme, because for a second you might think you are working for a legit company; at least with a pyramid scheme, you know what you are getting into before you sign your name on the dotted line. Cellular Sales hides behind the sign of Verizon. They are NOT Verizon; Verizon Corporate actually nurtures to their employees even though I would put money on the fact that Cellular Sales employees know more than they do because they are scraping the system to earn a living. – less
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Great Company
Office Manager/Administrative Assistant (Current Employee), Buford, GAApril 28, 2014
Pros: great boss, great co-workers and great company.
Cons: no room for advancement
Duties included but not limited to managing a 9 person office staff, payroll, and account receivable/payable, processing cash and credit payments for entire North Georgia market, secretarial functions, assisting with commissions and dealing with 150 sales representatives on a daily basis.

I love my job and the work I do, however things are changing and it is time to move one. Cellular Sales is a great company to work for.
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Cellular Sales is a great company that offers so much to their employees.
Supervisor (Former Employee), Wilmington, North CarolinaApril 24, 2014
Interpersonal client relationships. One-one sales environment. Team atmosphere. Great leaders.
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Great opportunity!
Business Account Manager (Former Employee), Orlando FlApril 12, 2014
You get what you put in, the pay is awesome if you put in the work. This place is a great stepping stone down the right path! An awesome entry level position for anybody entering the sales field. They have an awesome training program
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Excelent
Sales Agent (Former Employee), Casselberry, FLApril 11, 2014
Pros: opportunity
Cons: retial hours
This is a great company with a lot of opportunity. They always promote from within and are constantly expanding. They reward hard work.
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100% commission
Sales Representative (Former Employee), Missouri and KansasApril 2, 2014
Pros: training in fl
Cons: 100% commission, different locations daily! no chain of command
Tough to earn money with no set pricing on phones. Make your own price based on what customer has to spend and hoe much you want to make in the sale. No base salary. If you don't get a sale you made no money that day. Poor management. No real chain of command other than the head hancho
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Not Recomended
Wireless Sales Expert (Former Employee), Wilmington, NCApril 1, 2014
Cons: management
Greed runs this company. Lying, deception and over charging are what the reps do to make money. This is no place for anyone with integrity and who likes to do the right thing.
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constant work with little benefit
Sales Representative (Current Employee), Raleigh, NCApril 1, 2014
retail location that has a lot of traffic
good for someone starting work life
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Quite possibly a great job. but management.....lacking
Customer service sales and repair & Team lead (Former Employee), Warrenton, ORMarch 29, 2014
Pros: independence and self growth
Cons: over worked market managers
Quite possibly a great job.
But management is lacking to say the least...

Starts out great you are glad you dont have an imediate boss. You relish the oportunity to work one on one with customers, to go the extra mile & win business through personal service and expertise.

Yet in the long run this style of leadership leads to backstabing and resentment in the stores. In the end the market managers dont really have time for you. To be honest they shouldnt have too. What they should do is learn to delegate the responsibility. Do to that fact employes get analyzed on sales metrics and not quality of service.
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Great job for entryl level sales.
Sales Representative (Current Employee), Calhoun, GAMarch 24, 2014
Pros: control your income. work as much as you like.
Cons: commision only.
Develop new personal and business accounts
Service existing accounts
Provide wireless phone and internet services
Monitor the competition
Recommend change in products and services
Resolve customer complaints
Contribute to team effort and success
Maintain professional and technological knowledge of cutting edge technology
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Worst Team Leadership
Sales (Former Employee), DaltonMarch 13, 2014
Cons: leadership
The team leader will throw you under a bus to get sale. Plays favorites. Turn over awful. Back stabbing teammates. Find better.
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No Mirco-Managing. Great Job for a young professional looking to learn how to be a pro
Sales Reps (Former Employee), Upstate New YorkMarch 6, 2014
Pros: can earn what you have earned. you control your own paycheck.
Cons: trying to keep up with all the new technology.
Worked there for three years. It enjoyed working there very much. Low management so lots of freedom. The hardest part of the job was dealing with angry customers. People go crazy over their phones. Loved my Co-Workers.
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WORST COMPANY TO EVER WORK FOR.
n/a (Former Employee), n/aFebruary 26, 2014
Pros: pick your own schedules
Cons: everything else
first of all, they say they are the number one retailer and that they are 52% of verizon wireless contracts…no…out of all the Verizon wireless retailers with cellular sales including are 52% of verizon wireless contracts. The work place is nice don't get me wrong, the store is huge with only a few employees there. The personal time…there is none. When you are at home you are constantly getting emails – more... and having to do things and it was like having that feeling of owning your own business. Was not organized at all, never had great deals and was more money than corporate locations. The management was ever more horrible. There was no managers in store. We were the "managers" and they go by so called team leads and don't even know how to lead a team. It was a complete lack of leadership. They bend and fold the policies. they have favoritism on certain workers. And you get paid all commission. Ill put it this way when it comes to getting paid…there are a lot of ways to lose money. Deacts, charge backs etc. Even if someone else sold a phone and you had nothing to do with that sale..you still will get charged off on it from your paycheck if someone Deacts. not to mention its all shared commission. what you work hard for on phones only. the employees thats on shift gets some of that money.. Also they don't believe in emergencies so if something is important that you have to handle or someone is like dying they dont wanna hear it. I can go on and on about this... – less
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ok
Independent Sales Rep (Former Employee), Rochester, NYFebruary 7, 2014
Another forced review. You are trying to create a "glass door" style atmosphere but forcing people into is not the way to launch something. It is why you get responses like this
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Flexible Schedule with limited advancement
Sales Consultant (Current Employee), Charleston, SCFebruary 7, 2014
Pros: flexible schedule
Cons: deacts/compensation/limited advancement
The flexible schedule makes this a fantastic job for an individual with a hectic lifestyle. Your coworkers are usually a lot of fun to be around, whether you are in the store or not.

Your day consists of talking to customers and solving their problems and providing customer service that will bring them and their friends back to you when they need new devices.

There is basically no management, which – more... would normally be a good thing. The negative to this is you are held responsible for everything, even things out of your control.

The pay is not very good, and there are a lot of ways the company actually takes money back from you that you thought you had already earned. This is the hidden part of the company you have to watch out for. They will take back your commission plus what the device was worth if it doesn't stay on the customers exact account for 6 months (which is out of your control).

All in all, it has some positive parts to it, but as a sales professional you should be able to find a better job that compensates you for what you are worth. – less
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Headquarters
Knoxville, TN
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