This position is responsible for retail sales of various building materials, concrete and materials, concrete and masonry tools and other various products.
Essential Duties and Responsibilities:
Sell and service customers, providing price and product application information.
Access special orders; will calls, non-stock items and returned merchandise.
Inform customers of promotions and quantity prices.
Assist in order fulfillment from the warehouse and deliveries as needed.
Keep manufacture catalogs and price lists current / repurchasing assigned product lines.
Assist store manager in the development of annual and strategic sales and marketing plans.
Routinely call on prospective and established customers.
Secure and renew orders, coordinated delivery dates and related selling details, solve customer problems and complaints in a timely manner and determine a customer satisfaction level with sales and distribution procedures.
Work closely with personnel (Operations, Sales & Purchasing) to facilitate a timely and accurate order-fulfillment process.
Keep accurate and Profit 21 account contact documentation current/ updated.
Maintain the showroom - clean and stocked with current literature, sales promotion fliers and merchandise as needed.
High School diploma along with 1 – 2 years related experience in the construction supply business. Must have knowledge of customer service standards with the ability to communicate effectively, both orally and written. Skill in the use of computers, preferably in a PC, Windows-based operating environment required. Must have a driver’s license with a clean driving record.
Equal Opportunity Employer / Affirmative Action Employer