Cemstone is proud to be recognized as a Midwest leader in concrete solutions. We currently have an excellent opportunity for an Inside Sales Representative.
Inside Sales Representative must have the ability to function in fast-paced team environment with sales representatives and managers to meet and exceed assigned goals for overall customer experience and company reputation. Persuasively and effectively communicate and sell to a high volume of customers and prepare quotations.
The Inside Sales Representative is responsible for, but not limited to the following duties:
Sells products and services to present and prospective customers through means of telemarketing.
Responsible for guaranteeing extraordinary customer experience by facilitating and processing customer requests and service concerns with professionalism to ensure a positive experience for both internal and external customers.
Conducts follow-up of leads through phone and online inquires to identify customer needs.
Conducts retention and service calls to maintain customer relationships.
Calls prospective customers to explain type of service or product offered.
Calls current customers to measure satisfaction after service has been provided.
Effectively explain product and promotional details.
Utilize company sales process to guide customer interactions.
Update and maintain customer database and related sales lists at all times.
Type, distribute, and maintain documentation associated with work to be quoted and received.
Assist in various department coverage as requested by direct supervisor.
Associate’s degree (A.A.) or equivalent from two-year College or technical school; or three years related experience and/or training; or equivalent combination of education and experience. Knowledge of the concrete industry desired.
Excellent compensation package / benefits package offered. Interested candidates may submit resume and salary requirements at hr@cemstone,com
Check out our website: www.cemstone.com
Equal Opportunity Employer / Affirmative Action Employer