Better to be unemployed than employed by this Hospital
RN (Former Employee) – Louisville, CO – December 15, 2016
Although their pay is competitive there is a reason, the way they overwork and under appreciate their hard working staff is appalling. The upper management (directors) are extremely unprofessional violating ethical and moral boundaries consistently. The patients are discharged prematurely and poorly treated.
Mental Health Counselor (Current Employee) – Louisville, CO – May 25, 2016
A typical day at work entails milieu management, intakes and discharges, and group facilitation. I learned a great deal about crisis intervention and working with a team of professionals. I work the evening shift so I do not spend any direct contact with upper management but I have never had an issue. My co-workers have always been supportive and great people to work with. The hardest part of my job is coping with staffing issues. The most enjoyable part is getting to know and help the patients.
Horrible place to work and receive psychiatric treatment
RN (Former Employee) – Colorado – May 2, 2016
There are some wonderful people who work at CPH, unfortunately none in management. Folks are hired before references are checked, background checks complete and drug tests done, because they are so short staffed. The majority of staff do not stay once they get the picture. The ones who do not know the regulations and standards of care under which they work ignorantly stay. Some simply never return from their breaks or even show up for their next shift, without any notice. The orientation is ludicrous and staff are required to work the units before their competency is evaluated/determined by supervisors. Even if they state they are not prepared, they are told, "You have to, we are short staffed". Management does not increase staffing even when as many as 5 patients are admitted on a shift that was only staffed for the census at the beginning of the shift, usu. with only one nurse, who is completely overwhelmed. Often new involuntary patients (as most are) are extremely violent which requires more staff to safely manage them and the existing milieu. Tears of frustration from patients and staff are not uncommon. So a new freaked out patient cannot get the orders/medications they need for sometimes a whole shift, or their clothing/belongings checked and approved. How frightening is that? You've just been admitted to a psych hospital because you are in great need and your needs cannot be met!?! Especially for the medications you must take to regain your equilibrium... Any good manager knows one must vet, train, supervise, nurture and prepare staff, your greatest asset,more... so they will take excellent care of patients. Staff are used and abused, and patients are not given all they need during what are most likely the most stressful, scary days of their lives. Numerous times one would hear staff say in report, "This was the worst shift of my entire career!" A case against the company (Universal Health Services) by the United States Government for fraudulent claims was heard by the Supreme Court on April 16, 2016. That and the fact that CPH never told it's staff about it speaks volumes. What else are they hiding? It's a shame and a sham.less
competitive pay and benefits
unsafe staffing patterns, most "therapeutic"groups on unit provided by counselors hired off the street
Walks a fine line to be closed from FERPA violations.
Mental Health Counselor (Former Employee) – Louisville, CO – November 17, 2015
Patients do not receive quality care. MHW/MHC positions are now for newly graduated students to gain experience in the mental health field, while receiving compensation under the median wage, with zero prospect of promotion.
Challenging place to work, but personal/internal rewards are great!
Mental Health Counselor/Patient Management Leader (Current Employee) – Louisville, CO – August 3, 2015
Each and every day is different. I never know what to expect, which keeps me on my toes. The patients at the hospital can range from depression to extremely psychotic. Providing the care and the support that the patients need is my first priority and when they thank you for providing them the emotional support and care they needed is the reward and satisfaction that comes with my job. Other enjoyable parts of the job are watching the patients learn and grow as they complete the program of the hospital from the groups that I facilitate and from the groups that my fellow co-workers facilitate. It is great watching them apply something that they took away from the group and utilize it to achieve their treatment goals. The challenges are when dealing with difficult and dangerous patients. My co-workers are very supportive and communicate well in regards to patient care. They help maintain a positive and uplifting environment, which helps keep the patients happy and in good moods. In times of crisis, my co-workers are very responsive and supportive to help the management of the patients safe and we are able to de-escalate the patients to the best of our ability as a team. I have struggled with management and their lack of support. There is a lot of micro management, which makes it difficult to do my job appropriately. There are times when management was great and I did not have any issues with them, but it is more often times then not, I am struggling to work with them to improve on my career and make a positive impact on the patients at the hospital.
easy to get time off, patient care is good, rewards of the job from a patients perspective
lacks in continuity, minimal care of employees, micro managing of departments
Mental Health Counselor (Former Employee) – Louisville, CO – June 18, 2015
Wonderfully talented employees worked at Centennial Peaks. This facility could have been a tremendous benefit for all our patients. Unfortunately, poor scheduling and unsafe working conditions made this an unfortunate place to work. I cannot count the number of shifts I was responsible for the care of 14 to 18 patients by myself and one nurse. This was unfair to our patients and unsafe for employees. My most enjoyable part of this job was facilitating our group sessions.
RN - Behavioral Health (Former Employee) – Louisville, CO – August 20, 2013
Loved working there at first. co-workers were great, but the management staff very harsh and not employee "friendly". To be there for the patients was great. Really felt like we helped people but work environment for the floor staff was made very uncomfortable (even harassment) by the management staff making people feel like they didn't want to work there anymore.
Medical Records Specialist (Former Employee) – Denver, CO – May 22, 2013
difficult task of compiling summary of each short term resident into discharge summary. Very stressful, satisfying with doctor's positive comments on result, position was eliminated as doctor's were required to dictate their own summaries