weak management and poor training
Program Director, Camden, NJ - December 7, 2015
This agency has a ton of potential and already has some great talent. There are a lot of people that have been working here for a long time. Overall, the morale is pretty low. The opportunity for advancement isn't too good. You can transfer to a new role in the company, sure, but you can't get a raise. Ever. There is just no money. You can get a higher degree, experience, training, but you will still never get a raise. It's difficult to hire good help and even more difficult to retain good help when employees know they can go to a competitor agency and make more money. It's discouraging. People say they like to work here, but they cannot work for low wage. Administration seems disinterested in developing the personnel or programs that are already in existence. Instead, they seem more concerned with competing for the next grant, winning the next contract, and opening the next program. They win, but at what cost? To win the contracts, you often have to agree to provide services that are not cost effective. So people are stretched thin. People take positions in order to gain the "management experience," but once they've gained that experience, they move on. Admin wonders why they cannot retain good personnel. This is why. You cannot retain good personnel when you do not value your employees. You overwork them, you underpay them, and ignore them when they ask for help. As an employee, who loves this work and loves these clients, and loves the programs, it's painful to continue to give and give, and feel taken for granted. 60 hour work weeks for salary employees, but hourly staff cannot work overtime. My contract says I am to provide services but I cannot hire the qualified staff to provide the services because my budget doesn't afford it. So I do the job of 3+ people. Nearly 4 years of this, I'm exhausted. It's not just me. I look around and my colleagues are tired too. Work through lunch, work on weekends, and I'm on-call at all times. Admin encourages middle management to show appreciation to employees, but they forget that we are also employees.