Very Productive learning experience.
Pros: great co-workers, provided a lot of services for staff
Cons: didn't cater to single mom's or families, should've had better security
A typical day at work consisted of answering the phones that rung non stop; Greeting fellow employees, clients and visitors; Directing people to the bathroom; Directing people to the appropriate training room; Letting employees know when their client arrived; Making sure visitors/clients signed in on the appropriate sign in sheet; Making sure first time visitors filled out an intake sheet; Letting people into the building; Making copies, sending faxes, sending out emails; Cleaning out the community refrigerator every Friday. Very busy throughout the day and fast paced. I learned patience when dealing with individuals who suffered from Mental health issues. The relationship I had with my supervisor of 3 1/2 years was great. We had a personal and business relationship. If I had a problem with something she tried her best to resolve it. My co-workers were great people to work with. We worked together to make the job easier for all of us. The hardest part of the job for me in the beginning of my employment was not understanding how to deal with clients who did not take their medication and how that made them act. Trying to explain how are services worked after the client was told incorrect information was very difficult because their patience on the matter didn't exist. It wasn't until I received training on how to deal with clients that fell into that category that I understood how to communicate better with them. The most enjoyable part of the job was letting someone know of the community that they were eligible to receive benefits that they didn't know they could get.