CAD Tech / GIS Tech (Current Employee) – Shreveport, LA – August 31, 2015
I complete the state required permits.
I Edit their North Louisiana database of gas mains, services, valves, meters, regulators and other inventory to keep it up to date on the changes that take place in the field by the service techs and field personnel.
I work with engineers on designs for commercial and residential developments, based on projected usage.
I maintain the projects files for each engineer.
I Communicate with co-workers here and afar through phone, email, or communicator.
I am responsible for submitting land base changes called WOTS Errors as they are found. (Work Order Tracking System)
I create maps for marketing, engineers, 3rd party companies and municipalities.
I regularly communicate with the Louisiana DOTD for information on a specific project, as well as making sure I am up to date on the required forms.
Engineering Technician I (Former Employee) – Shreveport, LA – September 7, 2015
Great company, knowledgable people and family atmosphere. Work/life balance is excellent and the benefits are unrivaled by anywhere I worked before. Pay is less than some offer for the industry, but yearly raises and bonuses make up for it. Flexible schedules make it worth any downfall a person could find, which I never did.
I learned about the structure of union jobs. I learned a lot about natural gas lines, gas meters, and the nature of natural gas leaks. My co workers were friendly and a huge part in making the job so enjoyable. The activity level and the long hours at times made the job difficult.
Administrative Assistant II (Former Employee) – Houston, TX – July 22, 2016
I loved my time working at CenterPoint Energy Services, Inc. I got along very well with my co-workers. It was a very relaxed and fun environment. There was some frequent change in management that did create some frustrations when trying to accommodate the different styles in management but overall the atmosphere was relaxed and fun.
Access to gym, floor in building with pool table and ping pong table
Attracts potential customers by answering product and service questions, suggesting information about other products and services. Open customer accounts by recording account information. Resolves service products by clarifying the customer complains. Determining the course of the problems, selecting and explaining the best solution to solve the problem expediting correction or adjustments following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Prepares product and analyzing customer information.
interaction with customers
management/ moving to other departments within the company
A company with fast paced environments and excellent salaries/benefits. If able and willing, there were numerous relocation opportunities across multiple states. I worked for this company for almost 32 years and would still be there if not for the need to care for my elderly mother a year ago.
Excellent benefits and flex hours in certain positions.
Field Support Supervisor (Former Employee) – Minneapolis, MN – October 13, 2015
While at Centerpoint, I really appreciated the on-boarding experience that was afforded to me. I meet many fantastic and competent personnel that went out of their way to help new employees acclimate to company policies and the day to day functions of the work place.
Also, the entire Field Support Staff was a fantastic group to manage! The best place in the entire company!!
Great Leadership Team, Training, Salary, Benefits
Emergency on call...1-2 day per week, 1-2 weekends per month.
Nice place to work for in Houston if you're looking to stay out of oil and gas. Solid job stability and everyone gets to move around and experience all the different departments and groups within CenterPoint Energy.
Engineer (Former Employee) – MISSISSIPPI – July 21, 2016
You'll find common characteristics in the employees. Most are there less than a few years (newbies) or they have been there decades. So you go to work there. Pay is okay....you won't go broke, but you'll never be well off. Minimal COLA raise and small bonuses. The exempt employees are expected to work many more than 40 hours a week and they do it...because the spectre of unemployment keeps them in line. And the great thing about exempt employees is that you don't pay them overtime.
So you see managers doing jobs of front line employees to keep costs down.
Overtime is frowned upon.
Managers do all they can to keep costs down. They have had years to practice.
The good news is that if you are the "one"...the employee/engineer type that is groomed for management, you get to move around the country. You aren't kept at any one location for more than a couple of years, so you get good at moving. It's the fast track to moving up, because nobody ever quits. Meaning vacancies occur where somebody retires or dies. Occasionally, after a bad year, they will offer early retirement...opening up positions for promotions...if you are willing to move.
If you are not willing to move, you are trapped. Small raises and bonuses will be your reward.
I can't say I enjoyed my time there, but it beat going broke. Though, the low pay isn't much better.
If you are young, you have the potential for advancement as the workforce is aging and getting close to retirement.
At its worst, every few months there are mandates to cut costs. This is achieved by closing downmore... offices, reduction of staff, voluntary retirements, reduction of benefits, etc. It's sad because the people that should be sent to the street are left in place because they bow to the will of the most senior management in Houston.less
When the mandate to cut costs is issued, you have no safety net