Pros: flexible schedule, co-workers, little to no supervison on most days
Cons: management, meeting a quota, traveling to unsafe places, never getting praised for doing a great job!, being micro-managed
I took this job right out of college with no previous experience in the field. I had NO clue that there was a lot better companies out there to work for until I eventually got the nerve to put in my "20" days and move on with my career.
Typical Day: I normally wouldn't start working until noon and sometimes not until 3pm. I worked with children and – more... youth and therefore I would have to wait until they got home from school to see them. We were allowed in the schools but only if the child had a "school" problem. I normally had 30 children on my case load out of those 30 children about 12 had school behaviors that I was allowed to visit them in school. However, you are only allowed to see them once a month in the school and for only 30 mins. They said you should typically see 3 clients a day for an 1 1/2 hours. Most nights I wouldn't get home until 9 or 10 at night and then I would have to write progress notes on what I did with the kids that day.
We have VPU/Units that we have to meet or you get in trouble with your supervisor and get written up then fired. If you get behind on your numbers because you were out sick you better be prepared to work your as s off the next 2 weeks trying to play catch up so you don't get in trouble. It's close to impossible to catch up after being out sick for a week so good luck with that. We've been called the "cash cows" because case managers are the ones who bring in the money but don't get paid in return. at $11.54 an hour this job is not worth the stress!
Management is HORRIBLE!! It really is about who your immediate supervisor is but I was never trained on anything by my supervisor. If it wasn't for shadowing the other Case Managers I wouldn't have learned anything!! And even with that you don't learn a lot because you only shadow for about 8 days before your handed your own caseload. Worst place I've ever worked for, they do not care about their employees or care about their clients all they want is money. It was always about meeting numbers instead of the well being of the children.
DO YOURSELF A FAVOR, go work elsewhere!!
Oh and you are constantly driving to places that are so unsafe but if you don't meet your numbers for the day it's on you, not the fact that you could have been robbed! – less