Pros: mileage checks can be very high with the traveling that could be expected.
Cons: long hours. heavy work load, if you are caring.
I myself as well as most of my coworkers have expressed feeling over worked and underpaid. I have heard more than once, people within the company felt undertrained, just prematurely put out there to deal with heavy caseloads and issues of clients with little or no assistance from 'management' even after asking for assistance. You can see the multiple counties I was expected to cover. Read the other reviews as well before you consider employment here. I wish I had.
Hardest part of the job was seeing people in need without the means to help them and feeling like you arent making a difference even though that's what your job is, and that's what you've promised as a company. I found that even though I almost always work through lunch to get things done, I am told to list only 8 hours. Though you may start work early in hopes of getting finished early, you will most likely finish late with the heavy workload. Typically 10-12 hours or more.
Personal cell phone numbers have been given out which created a problem when those calls were still coming in around 7:30 pm.
Most enjoyable part of the job was compassionate people sprinkled throughout the company with such compassionate ideas and hopes of helping others, though they are fewer than I had originally assumed and expected.
It is my opinion and the opinion of many that I have worked with at this company, overall our efforts were not appreciated nor were our needs as individuals. Keep moving.