Overall Amazing Experience.
Patient Registration Coordinator (Current Employee) – Orlando, FL – December 15, 2016
Working at Centra Care is an amazing experience; interacting with patients from all around the world. A typical day involves registering patients at a walk-in facility through phone or direct interview, verifying/obtaining authorizations for insurance, workers comp, corporate accounts, sorting mail, correspondence and forwarding to the proper department/staff member. What I have learned is the ins and outs of the healthcare world, more about insurance, and overall how to be more personable. Management is amazing, always there when you need them, as well as my co-workers, extremely supportive. The hardest part of the job would be language barriers. Many patients are from different parts of the world and communication can be a bit challenging. The most enjoyable part of my job would be seeing the difference in a patient when they first walk in and when they come out, knowing that they had gotten quality care and we have done everything we could to better put them at ease.
Knowledge of healthcare