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CentraComm
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2 reviews

CentraComm Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
THE PEOPLE I WORK WITH MAKE YOU FEEL LIKE FAMILY
CUSTOMER SERVICE REPRESENTATIVE (LEAD OPERATOR) (Current Employee), Fayetteville, NCApril 25, 2012
Pros: good fayetteville work crew
Cons: not being heard by corporate, taking into consideration of our thoughts, to be more efficient with our clients!
A TYPICAL DAY AT WORK IS TO TAKE CALLS LIKE A ROBOT INSTEAD OF SOUNDING LIKE A REAL PERSON. I LEARNED THAT THE WAY WE TAKE CALLS AND THE WAY THE CORPORATE OFFICE TAKES OUR CALLS ARE DIFFERENT.WE SOUND EMPATHETIC THEY SOUND LIKE ROBOTS. MY CO-WORKERS KNOW HOW TO DO THERE JOB AND MAKE THE DAY GO BY BETTER WHEN THERE IS THE CREW AROUND. THE HARDEST PART – more... OF MY JOB IS NOT TO QUESTION WHY THINGS ARE THE WAY THEY ARE AND WILL NOT BE CHANGED. THE BEST THING ABOUT MY JOB IS WHEN IT IS TIME TO GO FOR THE DAY! – less