Chief Operating Officer, Phoenix, AZ - December 9, 2015
I was fortunate to work at CASS during a time when most of its leadership was working to fulfill its mission to end homelessness. Though this was not fully supported by the board or the CEO, we were able to empower and help more people served by CASS, than in all of its 25-year history, to regain independence and move out of homelessness. I came to a very dangerous and non-compliant institution barely successfully sheltering over 10,000 people a night and left this organization having rebuilt it into compliance and mission-alignment to help those it served get out of homelessness instead of remain trapped in it. Unfortunately, the organization has since slipped back into the business of sheltering and not helping those it serves, thereby increasing the homeless population instead of reducing it.