High Promotions and attention to detail, high quality customer service , creative and be able to multi task in a team environment I was head of marketing was training employees to join in activities that they were not used to and at the end were very well trained.
Part Time Teller (Former Employee) – Salina, KS – June 24, 2015
• Processed cash withdrawals. • Ensured customer's deposits were made into correct accounts as well as transfers between accounts. • Proceeded loan payments. • Examined checks for identification and endorsement. • Maintained confidentiality of bank records and client information. • Directed specific questions to appropriate branch personnel. • Delivered prompt, accurate and excellent customer service. • Supplied tellers with coin and currency as needed. • Researched and resolved customer issues on personal savings, checking and lines of credit accounts. • Adhered to the security and audit procedures.
Data Processing/Operations Manager (Current Employee) – Alva, OK – December 8, 2014
After spending almost half my life at CNB/BCNA, I have learned a great deal about the industry, and have garnered a lot of respect for it. Although day-to-day tasks are a norm, I learned to be on my toes and always be thinking, and ready to put much learned problem solving skills to work. Many do not comprehend or even try to what goes on behind the scenes and beyond the flow of cash and loans when they think of banking. The regulations, the technology, the networking; This has been the most rewarding part of the job! it takes a whole team of hard-working individuals, staff and management, to make that deposit, activate that loan, and compile that information for last month. I never had plans for making it a career, now I cant imagine doing anything else.
Proof Operator (Current Employee) – Junction City, KS – August 28, 2014
Central National Bank was my first job and I appreciate the company for taking a chance on a high school kid. I have enjoyed becoming part of the Proof Department. Everyday we balance tellers and process images. I was in charge of scanning the bank documents using a Canon CR180.
I have learned how to make professional phone calls by calling tellers, gained ten key skills, basic banking procedures, and how to balance credits and debits.
Teller (Former Employee) – Enid, OK – February 16, 2014
My typical day would include customer service, managing a cash drawer, upselling on accounts, money transactions, and balancing out teller drawer. I learned how to manage a cash drawer a lot better, and more efficient. My co-workers were very professional. Hardest part of my job was dealing with angry customers that would not calm down, and would have to call in higher management to help. I enjoyed the busyness of the bank, the customer flow in and out of the bank, and loved dealing with money and number on a daily basic.
Once a great place to work is now only average at best.
Rather not say (Former Employee) – Rather not say – October 24, 2012
As a previous employee stated, the company restructured staff and went from an employee friendly environment to one where facilities were understaffed and upper management doesn't care. They also cater to their urban customers and don't seem to understand what works in an urban banking environment doesn't necessarily fulfill the needs of a more rural banking atmosphere. Also, while they claim to be agricultural oriented, they don't seem to have a desire to want to understand the financial needs of farmers.
good insurance benefits.
failure to consider the staffing needs of each individual branch, management has little personal contact with staff. .
Customer Service Representative I (Former Employee) – Lawrence, KS – July 16, 2012
Overall the job itself was fun, but more so the people I worked with. After a company came in and completed restructuring things fell apart. Little to no advancement opportunities and when available politics came into pay. Below average pay.