Central Ohio Transit Authority Employee Reviews in United States

Showing all 22 reviews
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Interesting place to work with different chakkendes
Facilities Manager (Current Employee) –  Columbus, OHSeptember 7, 2015
COTA is a great employer, just wished they compensated based on experience and talent, instead of how someone felt about how much compensation another deserved.
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Micro Management
Systems Administrator (Former Employee) –  33 N. High St.May 22, 2016
Worked in IT for 3 months (that's all I could handle). Management wants to know where you are and what you're working on every second of the day.
Pros
Free bus pass
Cons
Management is horrible. IT infrastructure is outdated.
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some what stressful
Bus Operator (Current Employee) –  Columbus, OHOctober 8, 2015
Can be stressfull at times management not the best and job security isnt really there. Alot of grey areas that can get you terminated.
Pros
pay
Cons
hours change often, hard to manage personal life, hours bad first 6-12 months
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Positive environment that fosters comradery & teamwork
Motor Coach Operator (Current Employee) –  Columbus, OHOctober 18, 2015
My time spent with COTA has been a blessing. I was graced with the opportunity and privilege to work with such seasoned & talented bus operators. Their input on how to improve quality performance was the difference from all other job experiences I have in the past. It has its share of hardships and difficulties, but the end result is both positive & encouraging.
Pros
Pool table, Graduation ceremony for new drivers, Performance based incentives just initiated
Cons
Difficult work schedule to start, Communication breakdown between operators & faculty staff
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Not a bad place to work if you don't have a life
Bus Operator (Current Employee) –  Columbus, OHOctober 19, 2014
There are many changes that you must go through on a regular basis.... sometimes a daily basis. The irregularity in the schedule is my chief complaint. It's hard to maintain regularity in life at COTA. Driving the bus is ok, but passengers can be difficult to deal with at times. Compensation isn't bad, but could also be better.
Pros
decent money and benefits
Cons
ridiculous, irregular schedules
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unless you have your own work the extra board is very hard on your life
Bus Operator (Current Employee) –  Columbus, OHNovember 5, 2015
unless you have your own work the extra board is very hard on your life. it can be a fun place to work but you have to be mindful of anything you say and do
Pros
good pay work by yourself
Cons
short breaks no life
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Great Place to work
Motor Coach Operator (Current Employee) –  Columbus, OHApril 1, 2014
Long work days, great benefits. Good co-workers and friendly atmosphere.
Pros
great wages
Cons
long hours
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No Comment.
Bus Operator (Former Employee) –  Columbus, OHAugust 11, 2012
I worked as a Bus Operator and shift and hours varied.
No comment.
Pros
good salary and benefits.
Cons
maybe working with difficult people in this public service position.
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Great pay position
Bus Operator/Customer Service (Former Employee) –  Columbus, OHNovember 29, 2012
this job is great for a great supportive family or single person with no young children that needs caring for. You may get lucky to get steady work. The work flow is not consistent but the pay is good. The extra board workers gets the benefit of having overtime and getting to know all of the routes better. Co-workers are fun and the Management is strict on safety and timing. I loved meeting new people and talking to them on a regular on my consistent routes. My favorite route was the crosstown 92 and the several of the express routes were fun and full of nice people.
Pros
union, driving, knowing the city better, long breaks, sleep time
Cons
short breaks, 8 hour runs, being followed by a supervisor
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Silo Mentality
Manager (Former Employee) –  Columbus, OHJune 29, 2015
This used to be a fantastic place to work. Unfortunately, recent changes in executive management have caused the company to lose valuable employees.
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N/a
City Bus Operator (Former Employee) –  Columbus, OHMay 12, 2015
Start day anywhere form 330am to 5pm and end anywhere up to 2am depending on route and needs of the company. drive up two an 1.5 hours before any break
Pros
great pay
Cons
very little down time or presonal life
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productive fun workplace pool tables ping pong tables
bus driver (Current Employee) –  Columbus, OHJune 2, 2014
a typical work day did not exsist at cota everything veried depending on your route for the day an if people took there meds or not it could go either way. my coworkers varied as well very diverse atmosphere. my management I did not interact with much hardest part of the job was my 16 hour work shift the most enjoyable part of my job was the people
Pros
networking
Cons
hours
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Very friendly, cohesive staff that work together as a beautiful team. The operations of this office are very smooth.
Administrative Clerk (Current Employee) –  Columbus, OhioFebruary 14, 2012
Columbus Ohio's mass transportation bus service otherwise known as COTA Mainstream is a shared-ride service, scheduled in advance, and available as a door-to-door service to customers upon request whose need is determined through ADA paratransit eligibility process.

Beautiful new facility. Managers and staff are very cordial towards each other. Very comfortable environment to work in.
Pros
very cohesive team of employees.
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Very organized and time oriented
Zone Supervisor (Former Employee) –  Columbus, OHJuly 15, 2014
Supervised coach operators checked time points logged information did counseling discipline hearings coaching and training, customer service.
I learned how to track and audit routes how to use outlook how to lead meeting and how to investigate.
My co-workers worked hard to keep services on time as well.
Hardest part of the job is keeping your customers motivated whether interior or exterior.
I pride myself on on-time service.
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A decent job with decent pay.
Bus Operator (Former Employee) –  columbus, ohioJune 25, 2013
A decent job with decent pay. Co-workers and generally nice and helpful. The hardest part of the job is usually the public. I liked working for the company but with sick children its not the job to have.
Pros
sitting constantly
Cons
rarely have free time
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Union environment
Vehicle Maintenance Supervisor (Current Employee) –  Columbus, OHAugust 24, 2014
Tough environment to supervise in. Union contract provides limits to certain management styles.
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Overworked and under payed
Bus Operating Engineer (Former Employee) –  Columbus, OHNovember 12, 2013
You are over worked and not payed enough for your service. They will have no problem letting you go because they will have someone in line to hire you.
Pros
you get work with the community.
Cons
no personal life
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very nice place to work
Transportation Services Supervisor (Current Employee) –  Columbus, OHNovember 12, 2014
Direct contact with customers and operators. Main responsibility is to ensure safety and compliance.
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Family style work, awesome place and fast passe.
Customer Support Specialist (Former Employee) –  Columbus, OHSeptember 27, 2014
Awesome place to work, family style, customer service oriented and helpful co-workers.
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Very fun place to work, alot of good team players
MOTOR COACH OPERATOR (Former Employee) –  Columbus, OHSeptember 19, 2014
Alot of experience with problem solving on a daily basis. The company taught me how to be extremely safety conscious.
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Overall rating

3.7
Based on 22 reviews
5 stars
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Ratings by category

Work/Life Balance
2.8
Compensation/Benefits
3.5
Job Security/Advancement
3.0
Management
2.9
Culture
3.3

Central Ohio Transit Authority Reviews by Location