– December 7, 2012
I am very happy that you found another place to be where you can be happy.
Flagboy – December 1, 2012
No one in any of these forums criticized central States' business model. It's some of the people in senior management who are woefully inept when it comes to people skills and people management. Obviously, you haven't worked there long enough to "See the man behind the curtain". We all know that CSMI has a select few good little soldiers like you who blindly accept what they refer to as "The Company Culture; Quality of Life, etc...", which, on the surface looks all warm & fuzzy, but in reality, is rotten to its' hippocritical core. Read your own words: you have to come up with "a list of justifiable reasons" to travel your territory. Wake up. You're being treated, not as a disciplined, self-reliant, resourceful sales professional, but as a micro-managed order clerk who will not think indpendently and follow orders without question. Leadership by fear and intimidation are the norm rather than the exception, which is continually being demonstrated by the astronomical turnover in sales staff. It's not about what you do right, but rather, what you do wrong, or what THEY perceive as wrong. The atmosphere of tension & extremely low morale is pervasive on a daily basis. Maybe you haven't been there long enough, but before too long, you WILL be in the crosshairs of senior management. If they don't have a reason now, trust me; they'll find one. After they do, I'll be happy to see what the tone of your next posting will be. Good luck - you'll need it.
– December 7, 2012
This was not my review, but I have been here 18 years, so I would say I have been here long enough to have an opinion. You can read it on my review that I posted and you will have a good idea where I stand on all the comments posted and the various reviews. What I believe was meant by "justifiable" was to make sure we travel wisely and not just out visiting people and wasting time and money driving around the countryside. It did not mean that we have to "convince" someone that we need to go see customers and prospects. Btw,,,,, I have been to all our locations and have been all around the facilities and have yet to find "the man behind the curtain" you spoke of. Is it Oz?
Chipp – December 14, 2012
I'm kind of confused. I would like to apply for an outside sales position with Central States, but this review has really thrown me off. Maybe the lady with 18 years with the company can help me understand this better. Based on what has been written by the Outside Sales Rep above, Central States: 1) is not willing to be competitive, pricewise, 2) does not have any desire to impress customers with marketing give away's, 3) does not find that building relationships between customer and outside sales rep is a wise approach, 4) is not willing to do anything, or whatever it takes, for the customer's satisfaction, and 5) rather selective about who Central States will sell. With such a discriminatory customer selection process, don't you leave a LOT of business on the table for your competition? You also state that Management, not sales, "drives the boat". Most Outside Sales Reps enjoy the autonomy of their job. It sounds as though there is not a lot of freedom to succeed, and a lot of roadblocks to overcome simply to do your job. I would have a difficult time approaching a customer with the mindset that I am not willing to assist them with price, marketing, building a business relationship, going above and beyond for them, and top that off with a "selection process" to find the right customer or "fit". I would imagine that your customer base is not hugely loyal. I can see why, as another respondent suggested, the turnover is high. I am trying to keep an open mind, but the original poster's review has me very confused. He or she does not really come across as a seasoned sales pro.