Cerium Networks Employee Reviews

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Good Pay, but executive leadership & marketing non-existent.
Senior Account Executive (Former Employee) –  Spokane, WAJune 6, 2017
Poor planning and leadership. No strategic plan, no tactical plan.

Huge disappointment in management at local level.

Marketing also inept at doing their job.
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Be Careful
Marketing Database Specialist (Former Employee) –  Spokane, WAMarch 13, 2017
The company is a good company with good intentions, But it's not perfect like any other company. Depends on where you land there and who your supervisor is. I gained a lot of knowledge and have a much better idea oh what I will be looking for in my next job.
Pros
Benefits Packages
Cons
Poor Culture
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Serious Commission Payment Issues
Account Executive (Former Employee) –  IdahoFebruary 21, 2017
Cerium has a bad habit of eroding earned margins of it's sales personnel during implementation of sold solutions. For example: Sold a phone system for $100k @ 32% gross margin. Due to install personnel and engineers not familiar with certain products sold in conjunction with the core solution, I was hit with additional labor hours to install switches. By the time the project was completed and system installed, my margins were eroded to 15%. There really is no appeals process, as the individual in charge of the technical staff (one of the owners) is also in charge of the commissions. It's like "The fox watching the hen house".

The labor associated with the installation of the systems is provided by the Pre-Sales Engineer, who is supposed to be in lock step with the technical team in order to apply the correct installation hours. However, that is never the case, as the labor hours given to the AE to populate the quote are always to low. Even when the AE builds in additional hours for a safety net, it's never enough, as there are always costs overruns.

In summary, Cerium will do whatever it can to not pay commissions earned...
Pros
Trying to define a corporate culture
Cons
Commission payments, daily pressure from sales management, not enough technical support in area vs. those AE's located near headquarters in Spokane, have to fight to get pre-sales technical resources-due to this lost several opportunities
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They don't practice what they preach
system engineer (Former Employee) –  Spokane, WAJanuary 19, 2017
They expect you to kill your self working as many hours as you can. With very little in return, lots of late nights and weekend hours. On call to much
Pros
Great co-works
Cons
Management only cares about the bottom line
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review of cerium
Senior Security engineer (Current Employee) –  Boise, IDJanuary 17, 2017
very difficult company to make happy. There expectation is perfection. Hours are horrible with no real compensation for extra hours worked.
Pros
none
Cons
many
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Overall Good Company
Technical Project Manager (Current Employee) –  Tukwila, WASeptember 1, 2016
Overall it is a good company which is growing rapidly. Business organization has multiple offices throughout the Pacific Northwest
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Fast Pace Work Environment
Network Administrator (Current Employee) –  Spokane, WAJuly 25, 2015
You will definitely never be bored with plenty of things to do. Great middle management but poor upper management. Long hours but they do encourage you to get more certifications and will pay you to get them.
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Opportunity to be very Successful
Business Development Manager (Former Employee) –  Seattle, WAApril 15, 2014
By your third year at Cerium Networks, most Sales Managers were in the $500,000 range or more.
Pros
Sponsored employees to get many certifications
Cons
Most workdays were 6AM to 9PM
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Great management and wonderful work environment.
Office Manager (Former Employee) –  Kennewick, WAMarch 28, 2013
Loved this job, great people and always busy. Which makes the work day go by fast.
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Overall rating

3.1
Based on 10 reviews
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Ratings by category

Work/Life Balance
2.6
Compensation/Benefits
3.2
Job Security/Advancement
2.8
Management
2.6
Culture
2.9