I learned a lot working in a call center. A typical day was answering calls from each beneficiary. Answering their questions regarding new health plan choices and how to enroll into the plan that was best for them.
Wee had daily meetings or what we called "huddles"
My co workers were friendly and easy to work with.
Management was courteous, informative, helpful and great to work with.
I enjoyed every aspect of my job.
The hardest part of the job was being laid off due to lack of work with 90 other employees