This 24/7 program receives referrals from law enforcement agencies and the district attorney's staff. However, JIAC is willing to offer referrals to families that call in for help.
The center works with an average of 500 referred youth each month. When the youth arrives at JIAC, an intake questionnaire is done. This consists of gathering information about the youth concerning family, school history, peer relationships, substance abuse, and mental and physical health. An assessment is done from this information in consultation with law enforcement and the youth's parents. Based on this process, recommendations and referrals are made that could be helpful for the youth.