The Wertheimer family is focused on developing & growing Gabrielle's legacy.
TERRITORY MANAGER (Former Employee) – Tennessee – July 23, 2016
I was a territory manager for the Chanel Cosmetic brand within Tennessee for 9 years. The success, passion and loyalty of the Beauty Advisors that worked at the following retailers: Nordstrom, Dillards, Macys & Belk stood out from all other cosmetic brands. These sales associates had an extensive knowledge of Gabrielle Chanel's vision and commitment to excellence. Because of their elevated sales results they were highly sought after by the competition.
I have since left CHANEL, the main reason was due to the lack of support from the New York Office. Often there was no clear communication or direction from upper management. Our National meetings (held once every 6 months) was the only time we received important product information.
Only if you asked questions did you show-up on upper managements radar. Unfortunately, this also meant you were questioning the status quo. This was not looked upon favorably.
Brand heritage and customer awareness.
Lack of communication & support at field sales level.