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Charles Schwab
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19 reviews

Charles Schwab Employer Reviews

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Great place to work
Broker (Former Employee), Phoenix, AZ –
Good culture, compassionate management and a great corporate training program. Schwab is a great place to work especially for people looking to "break into" the business.
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Great Company to start, but...
Operations Center Phoenix (Current Employee), Phoenix, AZ –
Pros: good start, pays decent, good training.
Cons: management has favorites, dead end unless you're a phony.
Schwab is a great company to start at. They have great products you can feel comfortable being involved with. But it's a dead-end unless you plan on kissing bum and acting like a phony for the next 15+ years to get anywhere. Get your licenses, as many as you can, and experience - but keep your resume updated for much bigger opportunities.
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Great place to work
Investment Banker/Broker (Former Employee), Phoenix, AZ –
Pros: the way you bonus and the benefits
Cons: some of the management
I handled a lot of banking and brokerage calls, as well as some fraud calls. I also worked with the Operations department working with clients and thier documents and forms they needed to fill out. This is a very fast past and performanced based job. I learned a lot about the banking and brokerage world. Management is ok when they are around. Very diverse – more...  co-workers. The hardest part of the job is doing the stocks and trades. The best part is working with all the different clients and never doing the samething on each call. – less
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summer intern
Summer intern (Former Employee), San Francisco, CA –
Pros: free massages, free food. nice co-workers
Cons: too short
Not much to say. Summer intern. Did odd jobs, great management with friendly co-workers.
Hardest part of the job is learning new responsibilities.
The most enjoyable is weekend get together.
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Very satisfying work environment.
Data Entry Clerk (Former Employee), 9502 E. Panorama Dr., Centennial, CO 80111 –
Pros: employee recognitions
Cons: i was not permanently hired.
Good job working with customer service team. I was busy and learned much about the company.
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Finance Program
student (Former Employee), Oakland, CA –
Pros: manageing money
Cons: lectures
Teach you how to manage money. It was a two week program. Very useful.
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THis was a fun place to work. There was such a variety of people there that I could not believe how well we all got along
Customer Service (Former Employee), Centennial, CO –
Pros: offered free classes
Cons: they were open 24/7
This was a call center job so all day was spent on the phone helping customers solve problems with their equipment. I took extra classes and learned all about how to hook up just about anything to a T.V. Because I took those extra classes I was able to become a manager very quickly because I showed the incitive to work. The hardest part of the job was – more...  sitting all day and being able to hear the person next to you talk while you are trying to figure something out. The most enjoyable part of the job were the people that I worked with, we were so close that we would go out every weekend together and do things – less
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Collaborative and friendly place to work.
DIGITAL PRODUCTION ARTIST (Current Employee), Austin, TX –
My typical day is working in Flash, HTML, CSS, Jquery with a very knowledgeable team. I have learned how to work within multiple CMS systems and how to build flash for those CMS systems. The team is very helpful, collaborative, and just awesomely friendly.
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High quality staff, cooperative, communicative, strong teamwork
Sr. Business Analyst, (Contract) (Current Employee), Denver, CO –
Pros: friendly, cooperative staff
Cons: security prevented, access to network, on mobile devices
Highly skilled people committed to getting the job done. No politics discernable. Everyone pulled hard to be on time, on spec and on budget. Very friendly place to work. Progressive attitude. Outdated technologies, siloed environment but they're trying to fix that.
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Ok place to work with good benefits.
Customer Service Sales Representative (Former Employee), Indianapolis, IN –
Pros: good
Cons: bad
Good benefits, little change to move up. Would recommend looking elsewhere.
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Great company with great people, call center position is not for me.
Registered Representative (Former Employee), Denver, CO –
Pros: good people, good company values
Cons: every minute is set to a very strict schedule.
I liked the people I was around and the manager's were helpful and willing to back their employees. Training was in-depth although it was over a very large sum of information. I was in a call center position and did not enjoy my role. Advancement is available after a minimum of one and half years on the front line phone lines, and then it was not guaranteed – more...  to get off the phones. Great company, position was not for me. – less
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What they say .... and what they do .... two different things
Cutomer Service (Former Employee), Phoenix, AZ –
Pros: good benefits, good products/services, great shifts, nice facility
Cons: poor leadership, culture of 'every man for himself'
Wow. Great benefits and a wonderful array of products at discounts for employees. The trainers were great and full of enthusiasm, but what they told us to expect...great work environment, team work, supportive leadership, and challenging work, has not come to pass.
The leadership is horrible. My manager did not even show his face to me until the third – more...  week in. Although there are a few nice and supportive team members, the environment is hostile to anyone who asks questions. I got the feeling it was 'every man for himself' and knowledge is power.

Maybe I was just spoiled. I came from an environment of team work, supportive leadership, and a culture of whatever needs to be done for the customer.

It was a big let down from what the trainers were building up to what actually happens. The turnover is quite high and the morale is a bit low at times. However, you have to choose your own attitude or, like any place with a poor culture, you will become a product of your environment. – less
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Great experience as an introduction to the corporate world
Branch Manager/VP (Former Employee), San Diego –
Pros: good pay
Cons: wall street
Charles Schwab is a great company to work for. Very fair open door policy. Great working evironment. Benefits were awesome and stock options.
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Brokergae Representative at Charles Schwab
Brokerage Representative (Former Employee), Denver, CO –
Pros: 5 year sabatical
Cons: too many to list
I was promised to work with as an options specialist or on the bond desk but was instead put on a regular customer line. It is extremely regimented, allowing only certain amount of minutes to be off the phone. I was managing a small portfolio before this, handling a large variety of securities. I was led to believe that I would be handling serious securities – more...  with other portfolio managers and institutional clients, instead I was dealing with clients IRA distributions and people betting on the next penny stock to supply their retirement dreams. – less
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Chewbacca – March 19, 2012

Schwab brokerage side is terrible but the bank side is even worse. They are looked down upon by all other "Schwabies" in the building. Not only do the clients call to complain about NSF fees all day but that is the main call you'll get. Oh, and the pay is so bad you'll have to get another job to make ends meet. The brokerage is the main focus there so the banking programs are behind the times and half of the programs are time sensitive so re-logging in while you have an angry customer on the phone will be the norm. Everyone has this image of a Schwab person being in a suit, making lots of money and driving nice cars. IT'S A CALL CENTER.....that's all it is. It just happens to be in the securities industry. If you really want to get into this industry be a man and suffer and sacrifice to create your own book. Everyone, while I was there, was miserable after the "new job" feeling left. The turnover rate is so high it rivals the beaches of Iwo Jima. There's a reason the company is worth 1.7 something trillion dollars. That includes all of the clients money and alot more that should be in the pockets of their employees. The only thing your manager worries about is your call reviews. The basic employee will have 5-8 calls monitored a month. This will dictate what they think of your ability. So if you take on average 50-70 calls a day x 20 your looking at roughly over 1000 calls and 5-8 to sum up your months quality. If you have 1 or 2 bad ones in that month you'll have more scrutiny to deal with and one on one sessions with QA people that are anything but normal. My last one rode his bike to work, had "floods" for jeans and loved the Star Wars movies. I told him I wasn't Chewie and to go bother someone else.The typical Schwabie is overweight, miserable, unmotivated and drives an older Honda. They can't afford new ones. But hey....this might be the job for you!

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excellent all the way around
MVS Operations (Former Employee), Phoenix,Az –
Pros: excellent all the way around
Cons: excellent all the way around
they make sure you are well aware of what they expect of you in your job, they will help you in anyway they can to make you feel like you belong, very good management. always making sure you are updated with new IT software and Hardware. class are set up and assigned to all employees
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Not a diverse company in respect to race
Stock broker trainee/operations (Former Employee), Denver,CO –
Pros: free trading accounts
Cons: racial insensitivity
A very informative company as far as financial information.....and money management
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ChuckfromSF – May 13, 2012

Diversity is everywhere in Schwab! Schwab has a ton of cons, but diversity is not one of them.

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Nice job in software department
Staff Web Developer in EBT (Former Employee), San Francisco, California and Tokyo, Japan –
The management at Schwab for developing internal software
was relaxed and focused and based on weekly milestones.
It was a process that worked. They also had lots of testers
and we had weekly meetings to determine our status.
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Excellent company
Project manager (Former Employee) –
I worked for Schwab from 92-2000, during the boom years. It was great. I have friends who still work there and love it.
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Charles Schwab, Great Place to Work
Fraud Analyst (Former Employee) –
Pros: excellent work-life balance
Cons: not enough locations around the country
Charles Schwab is a great place to work, my experience there was enjoyable. I had a great manager, worked with mostly a great team, and continue to stay in touch with my former colleagues.
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About Charles Schwab

The Charles Schwab Corporation (NYSE: SCHW) has been a leader in financial services for more than three decades. Through advocacy – Read more