Financial Consultant Academy (Current Employee) – Phoenix, AZ – February 22, 2018
I like the fact that the company has a great reputation in San Fran and the entire west coast, the salary is competitive and manager are superb. Salary is competitive, health care is good, not great, pay time off is fair compared to the market standards.
Independent Advisor (Current Employee) – Los Angeles, CA – February 18, 2018
Dealing with Charles Schwab has always been a very good experience. Clients of ours at The Retirement Group appreciate the professionalism shown to them and the sense of urgency they provide. It is a great company and everyone I deal with said they truly enjoy working there and it shows in the manner they conduct their business.
Professional, respectful, appreciative of their clients
Managing Director, Risk Analysis (Former Employee) – Phoenix, AZ – February 15, 2018
Schwab is a client-focused firm with decent vision and management culture.The firm focused extensively on cost reduction after the crash of '08 so it has fallen behind competitors in terms of its offer and infrastructure however.
Senior Security Engineer (Former Employee) – Phoenix, AZ – February 9, 2018
Was a good place to work. Security area was more stressful than other areas. I learned about change controls; Windows Server 2012 management. Since Schwab is also a bank, that means there are lots of audits which is expected for any bank and any company that trades in stocks and bonds. I will say that Schwab is very trustworthy and my 401K growth was excellent.
Healhcare, Bonus program
Security in general is stressful because there is always something new the auditors request.
Not a bad starting point, but tough to find career advancement opportunities
Associate Financial Service Professional (Former Employee) – Phoenix, AZ – February 8, 2018
Worked as an AFSP and CSP during my time at Schwab. Went through training, multiple licensing exams, then eventually picked up additional responsibilities like handling fraud claims, ID theft, and banking systems.
Management was fine, at first, then we went through several manager changes in the first year. Had 6 in total in just under two years. Directors were always competent and helpful, but changed frequently.
Corporate culture is conservative, steady, and client-focused. Very nice people overall to work with. Very few colleagues I didn't get along with. People are pleasant. Young, but pleasant.
Work is hard. To make a competitive salary, you will need to work endless overtime. Period. You will live on the phones, with 10 hour shifts 4 times per week. Clients are friendly enough, but the demanding nature of the work can be overwhelming for some.
Enjoyable parts of the job included, getting little perks like free food truck lunches and team outings. Company does track your progress and leads, which is great come performance review and bonus time.
My main issue with Schwab is the low starting pay and the promises of advancement that never materialized. Knew multiple people with Series 7, 66 or 63, 9, and 10 who were still on phones, waiting for a position to open up.
Bank Tech (Current Employee) – Phoenix, AZ – February 7, 2018
No one really knows what's happening or whats going to happen in any of the companies under the CS&Co umbrella. They havent figure out Agile, Federation of Tools, Data security or architecture, or that everyone should be using the same project management style on the same project. This compnay has more VPs and directors then employees. They are so behind in technology its laughable.
Productive, collaborative, and relaxed work environement
Enhanced Due Diligence Analyst (Former Employee) – Lone Tree, CO – February 7, 2018
Everyone was welcoming and encouraging even though my teammates and I were on a temporary job. I was given my own work space and it was the largest office I've ever been assigned for any position and this was for a temporary role. IT was very helpful.
Associate Financial Representative (Former Employee) – Denver, CO – February 7, 2018
Very fast-paced environment but they do the best they can to make you happy. Great environment, team-oriented, and the least competitive you could as from a financial service institution. As long as you can keep up with the pace it is a wonderful job!
Daily deadlines and coordinated client support among team members.
Database management, troubleshooting, problem resolution, process transaction activities, report management, billing statement creation, and utilization of software tools.
Team Management and Senior Management was supportive but not at the Middle Management level.
Generally friendly overall but not always among individual team members, at times very gossipy.
Minimal to Moderate training and support. Encouraged Team building & learning activities but shared knowledge not always consistent for everyone.
No clear path to advancement and poor performance monitoring tools.
Managing competing deadlines for multiple clients.
Providing client support and learning new software skills.
Good Healthcare Benefits, 401K, & Quarterly Bonuses, breaks, flexible lunch hours, & work from home option.
Need formal on-going continuous training, well defined job roles, a lot of knowledge base how to's out of date, & utilize team building exercises on a regular basis to promote work cohesion & effectiveness.
Vice President/ Financial Consultant (Current Employee) – Chestnut Hill, MA – February 6, 2018
Financial Consultants are underpaid, have taken 3 paycuts in the last 4 years and seem to be the part of the company that gets the worst reputation regardless of success.
Management doesn't heard the voice of the consultant, just what seems to come off a spreadsheet with numbers on it. successful consultants can make a ton of money, but often will move into management roles to avoid the pitfalls of a fluctuating month to month salary.
Customer Service Representative (Former Employee) – New York, NY – February 6, 2018
Being in customer service/operations can have its moments. Whenever we had an issue of any kind with accounts, Schwab was always very quick to help and provide answers. They made my job easier and I know that clients appreciate the urgency. I know working at The Retirement Group means the clients always comes first which makes it all the more sensible they choose Schwab.
Schwab has so many different paths for career development, and most areas are very responsive to furthering career growth and progression. Lots of support and they are very focused on building a diverse pool of talent.