The company has better benefits than most companies, they offer some dependent care pay, 5 year sabbaticals, and just began paid maternity leave. I have enjoyed this job in many ways. They have good training classes within and out of scope of your position, offer events for employees, and continually aim to do better. I have had issues with management being inappropriate in the workplace and not advancing. They have a long way to go on improving systems.
Senior Associate Financial Consultant (Former Employee) – Peoria, AZ – June 8, 2017
There was a time when Schwab represented the cutting edge of technology and foresight in the brokerage industry. Today is has grown into the corporate machine that represents the antithesis of what the Schwab culture was built upon. There is no value placed on long time employees and they pay is not competitive. There is no opportunity for growth. I would not recommend Schwab as a long-term employer,
ethical firm, competetive pricing for clients
poor work enviornment, low pay, undervalue employees
Client Relationship Specialist (Former Employee) – Overland Park, KS – June 7, 2017
Work life balance is great and the time off available for family life is great. Pay seems about average for the work done. I started with Schwab to start a career and would continue with the company if they were not relocating my job to another office. There would be opportunity for advancement if I was willing to make the move.
Not a place for an employee who is looking to grow. The job is very robotic. The days seem to never end as the work is not satisfying and management is one that promotes a culture of passing the buck instead of accepting responsibility.
Associate QA Engineer (Former Employee) – Bellevue, WA – June 5, 2017
Amazing place to work! Highly professional and knowledgeable professionals. Everyone learns from each other for the place is diverse. If you respect and the best possible quality is on top of your list, this place is for you!
Assistant Financial Service Professional (Current Employee) – Indianapolis, IN – June 5, 2017
Everyone is nice and management is good but the job is tedious and the same thing everyday, there isn't much room for growth within the company and it takes forever to meet the "hurdles" you have to jump to move up.
Schwab was a great stepping stone in my career. This is not a job I could see myself doing long term. But for the right person It is a decent job. Just know this is basically a call center if you are very customer service driven and don't mind taking 60-70 calls a day then it may work for you.
Excellent company and great people. I met so many good people there who we are still great friends. My boss was effective and interested in seeing that I was happy and that I had what I needed to succeed.
Customer Service Representative (Former Employee) – Scottsdale, AZ – May 24, 2017
I loved working for this company. I was challenged and also very welled trained. They promoted job advancement and also allowed me to try out different departments. I was very sad when I had to leave and know that I would still be there today.
Customer Service & Active Trader Specialist (Former Employee) – Phoenix, AZ – May 22, 2017
You're really nothing more than a number. They want every single second of your time. The Service Center is run like a financial sweat shop and you are chained to the phone from the time you get there until the time you leave.